القائمة
Detect a shipment going wrong and act before the customer notices.
يُحدَّد Prompt الذي يراجع المصدر أولًا بشكل افتراضي. يمكنك التبديل إلى أمر مباشر أو تنزيل نسخة محلية.
اقرأ SKILL.md وأي ملفات مرافقة يعرضها SkillsMP قبل أن تقرر التثبيت.
استنادا إلى تصنيف SOC المهني
التثبيت باستخدام Codex أو Claude انسخ هذا Prompt والصقه في Codex أو Claude أو مساعد آخر ليراجع صفحة Skill ويثبّتها لك.
يتجاوز الأمر المباشر Prompt المخصّص للمراجعة. افحص المصدر قبل تشغيله.
npx skills add https://github.com/vstorm-co/agenticos --skill delivery-exception-handlingيبقى الأمر في سطر واحد. مرّر أفقيًا لمراجعته كاملًا قبل النسخ.
تفضّل نسخة محلية؟ نزّل الملفات المتاحة حاليًا لدى SkillsMP.
عرض SKILL.md
| name | Delivery exception handling |
| description | Detect a shipment going wrong and act before the customer notices. |
| category | operations |
The difference between a logistics problem and a customer problem is who finds out first.
No scan within the expected interval · a scan outside the planned route · a failed delivery attempt · a customs hold · a temperature excursion on a controlled load · an ETA that has moved past the promised date.
Tell them what happened, the new expectation, and what you are doing. A customer told at hour two is informed; the same customer discovering it at day three has a complaint.
Failed attempt → confirm the address and arrange redelivery, do not simply retry. Customs hold → find out what is being asked for and who must provide it, and say the deadline. Temperature excursion → quarantine on arrival, do not accept into stock. Lost → start the claim and dispatch a replacement in parallel, never in sequence.
Wait for the carrier's investigation before telling the customer, or promise a new date the carrier has not given.
Work with messaging-channel bots — Telegram, Slack or Mattermost. Register a bot, route inbound messages through an agent, choose webhook vs polling, handle an @slug mention, or add a new channel adapter. Use when wiring chat into a messaging platform or debugging bot delivery, identity linking or "the bot answered as itself".
Change the agent spec — add or remove a field, rename one, tighten a rule, bump SPEC_VERSION, change publish-time validation, or touch YAML export/import. Use whenever editing app/agents/spec.py or anything that reads a stored spec. Every published agent and every client git repository holds a copy of this format, so a change that only works forwards breaks agents nobody touched.
Work with MCP servers — connect one, add an entry to the server catalog, debug "the agent cannot see my MCP tools" or a failing OAuth flow, or change how connections are probed, prefixed or filtered. Use when the ask involves an external SaaS tool (GitHub, Linear, Notion, Slack, Stripe, Postgres…) and before writing a capability that would just be an API client for one.