| name | production-monitoring |
| description | Production observability — OpenTelemetry traces, structured logging, metrics, alerting, health endpoints, and SLO definition. Use this skill when the user mentions monitoring, observability, logging, metrics, traces, alerts, SLOs, or says /production monitoring. Triggers on observability discussions, OTEL setup, structured logging configuration, Prometheus/Grafana setup, or alerting rules. |
Production Monitoring and Observability
This skill encodes battle-tested observability patterns for production services. Every recommendation comes from real incidents — the ones where you stared at a dashboard that showed nothing useful while users were screaming. Observability is not a feature you bolt on after launch. It is the foundation you build on from day one.
1. The Three Pillars of Observability
Observability is not "having logs." It is the ability to ask arbitrary questions about your system's behavior without deploying new code. The three pillars work together — none is sufficient alone.
| Pillar | What It Tells You | Example |
|---|
| Logs | What happened — discrete events with context | "User X login failed: expired token" |
| Metrics | How the system behaves now — aggregated numbers over time | "p99 latency is 450ms and rising" |
| Traces | Why something is slow — a request's journey across services | "Postgres query in user-service took 2.3s" |
How they connect: An alert fires on a metric (error rate > 1%). You filter logs by the time window to see what errors occurred. You grab a trace ID from the logs and follow the trace to the slow service. You fix it and verify the metric recovers. Without all three, you are flying blind.
2. Structured Logging
Unstructured logs (print("something went wrong")) are useless in production. You cannot filter, aggregate, or dashboard them.
Python: structlog Setup
import structlog, logging
def configure_logging(environment: str) -> None:
processors: list[structlog.types.Processor] = [
structlog.contextvars.merge_contextvars,
structlog.processors.add_log_level,
structlog.processors.StackInfoRenderer(),
structlog.processors.TimeStamper(fmt="iso"),
structlog.processors.format_exc_info,
]
renderer = (structlog.processors.JSONRenderer() if environment == "production"
else structlog.dev.ConsoleRenderer())
structlog.configure(
processors=[*processors, structlog.stdlib.ProcessorFormatter.wrap_for_formatter],
logger_factory=structlog.stdlib.LoggerFactory(),
wrapper_class=structlog.stdlib.BoundLogger,
cache_logger_on_first_use=True,
)
formatter = structlog.stdlib.ProcessorFormatter(
processors=[structlog.stdlib.ProcessorFormatter.remove_processors_meta, renderer],
)
handler = logging.StreamHandler()
handler.setFormatter(formatter)
root = logging.getLogger()
root.handlers.clear()
root.addHandler(handler)
root.setLevel(logging.INFO)
for lib in ("uvicorn.access", "httpx", "sqlalchemy.engine"):
logging.getLogger(lib).setLevel(logging.WARNING)
Node.js: pino Setup
import pino from "pino";
const logger = pino({
level: process.env.LOG_LEVEL || "info",
transport: process.env.NODE_ENV !== "production"
? { target: "pino-pretty", options: { colorize: true } } : undefined,
base: { service: process.env.SERVICE_NAME || "my-service" },
redact: ["req.headers.authorization", "req.headers.cookie", "*.password", "*.token"],
});
export default logger;
Log Levels Discipline
Log levels are a contract with your on-call engineers, not a suggestion.
| Level | Meaning | Alert? | Example |
|---|
| ERROR | Needs human attention. An alert should fire. | Yes | Database connection failed, payment processing error, unhandled exception |
| WARNING | Something unexpected happened but was handled. | No | Rate limit hit, cache miss fallback, deprecated API called |
| INFO | Business events. The happy path. | No | User created, order placed, deployment started |
| DEBUG | Developer diagnostics. Never in production. | No | SQL query text, request/response bodies, internal state |
Rules:
- If nobody will read it, do not log it
- If it is ERROR, there must be a corresponding alert. Otherwise it is WARNING
- DEBUG logs in production are a performance tax with zero value — disable them
NEVER Log / ALWAYS Include
NEVER log: passwords, tokens/authorization headers, credit card numbers, SSNs/PII, raw request bodies (may contain secrets).
ALWAYS include in every log line:
logger.info("order_placed",
request_id="req-abc123",
trace_id="trace-def456",
user_id="user-789",
order_id="order-012",
amount=99.99, currency="USD",
service="order-service",
)
Correlation IDs Across Services
Every request gets a unique ID at the edge. Pass it downstream in headers. Include it in every log line.
import uuid, structlog
from starlette.types import ASGIApp, Receive, Scope, Send
class CorrelationIDMiddleware:
def __init__(self, app: ASGIApp) -> None:
self.app = app
async def __call__(self, scope: Scope, receive: Receive, send: Send) -> None:
if scope["type"] not in ("http", "websocket"):
await self.app(scope, receive, send)
return
headers = dict(scope.get("headers", []))
request_id = (headers.get(b"x-request-id", b"").decode()
or headers.get(b"x-correlation-id", b"").decode()
or str(uuid.uuid4()))
structlog.contextvars.clear_contextvars()
structlog.contextvars.bind_contextvars(request_id=request_id)
async def send_with_id(message):
if message["type"] == "http.response.start":
h = list(message.get("headers", []))
h.append((b"x-request-id", request_id.encode()))
message["headers"] = h
await send(message)
await self.app(scope, receive, send_with_id)
async def call_downstream(client: httpx.AsyncClient, url: str):
rid = structlog.contextvars.get_contextvars().get("request_id", "unknown")
return await client.get(url, headers={"X-Request-ID": rid})
3. OpenTelemetry (OTEL) Setup
OpenTelemetry is the vendor-neutral standard. Instrument once, export to Jaeger, Tempo, Datadog, or any OTLP backend.
Python Dependencies
opentelemetry-api, opentelemetry-sdk, opentelemetry-exporter-otlp-proto-grpc
opentelemetry-instrumentation-fastapi, -sqlalchemy, -httpx, -redis
Complete FastAPI Integration
from opentelemetry import trace
from opentelemetry.sdk.trace import TracerProvider
from opentelemetry.sdk.trace.export import BatchSpanProcessor
from opentelemetry.exporter.otlp.proto.grpc.trace_exporter import OTLPSpanExporter
from opentelemetry.sdk.resources import Resource, SERVICE_NAME, SERVICE_VERSION
from opentelemetry.instrumentation.fastapi import FastAPIInstrumentor
from opentelemetry.instrumentation.sqlalchemy import SQLAlchemyInstrumentor
from opentelemetry.instrumentation.httpx import HTTPXClientInstrumentor
from opentelemetry.instrumentation.redis import RedisInstrumentor
def configure_tracing(service_name: str, service_version: str, otlp_endpoint: str) -> None:
resource = Resource.create({
SERVICE_NAME: service_name, SERVICE_VERSION: service_version,
"deployment.environment": os.getenv("ENVIRONMENT", "development"),
})
provider = TracerProvider(resource=resource)
provider.add_span_processor(BatchSpanProcessor(
OTLPSpanExporter(endpoint=otlp_endpoint, insecure=True)
))
trace.set_tracer_provider(provider)
SQLAlchemyInstrumentor().instrument()
HTTPXClientInstrumentor().instrument()
RedisInstrumentor().instrument()
@asynccontextmanager
async def lifespan(app: FastAPI):
configure_tracing("order-service", settings.app_version, settings.otlp_endpoint)
yield
trace.get_tracer_provider().shutdown()
app = FastAPI(title="Order Service", lifespan=lifespan)
FastAPIInstrumentor.instrument_app(app)
Manual Spans for Business Logic
Auto-instrumentation covers libraries. The most valuable spans are on your business logic.
tracer = trace.get_tracer(__name__)
async def process_order(order_id: str, user_id: str) -> Order:
with tracer.start_as_current_span("process_order",
attributes={"order.id": order_id, "user.id": user_id}) as span:
with tracer.start_as_current_span("validate_inventory"):
if not await check_inventory(order_id):
span.set_status(trace.StatusCode.ERROR, "Insufficient inventory")
raise InsufficientInventoryError(order_id)
with tracer.start_as_current_span("charge_payment") as ps:
payment = await charge_payment(order_id)
ps.set_attribute("payment.amount", payment.amount)
span.add_event("order_completed", attributes={"order.total": payment.amount})
return order
Context Propagation (W3C TraceContext)
Instrumented HTTP clients inject traceparent headers automatically. For non-instrumented clients:
from opentelemetry.propagate import inject
headers = {}
inject(headers)
response = await some_client.get(url, headers=headers)
Exporter Configuration
OTEL_EXPORTER_OTLP_ENDPOINT=http://localhost:4317
4. Metrics (RED Method)
The RED method gives you the three metrics that matter most for request-driven services. If you measure nothing else, measure these.
- Rate — requests per second (throughput)
- Errors — error rate as a percentage (4xx and 5xx)
- Duration — latency distribution (p50, p95, p99)
Prometheus Client Setup (Python)
from prometheus_client import Counter, Histogram, Gauge, generate_latest, CONTENT_TYPE_LATEST
from starlette.types import ASGIApp, Receive, Scope, Send
from starlette.responses import Response
import time, re
REQUEST_COUNT = Counter("http_requests_total", "Total HTTP requests",
["method", "endpoint", "status_code"])
REQUEST_DURATION = Histogram("http_request_duration_seconds", "Request duration",
["method", "endpoint"],
buckets=[0.005, 0.01, 0.025, 0.05, 0.1, 0.25, 0.5, 1.0, 2.5, 5.0, 10.0])
REQUESTS_IN_PROGRESS = Gauge("http_requests_in_progress", "In-flight requests",
["method", "endpoint"])
class PrometheusMiddleware:
def __init__(self, app: ASGIApp) -> None:
self.app = app
async def __call__(self, scope: Scope, receive: Receive, send: Send) -> None:
if scope["type"] != "http":
await self.app(scope, receive, send)
return
method, path = scope["method"], scope["path"]
endpoint = re.sub(r"/\d+", "/{id}", re.sub(
r"[0-9a-f]{8}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{12}", "{id}", path))
REQUESTS_IN_PROGRESS.labels(method=method, endpoint=endpoint).inc()
start, status_code = time.perf_counter(), 500
async def send_wrapper(message):
nonlocal status_code
if message["type"] == "http.response.start":
status_code = message["status"]
await send(message)
try:
await self.app(scope, receive, send_wrapper)
finally:
REQUEST_COUNT.labels(method=method, endpoint=endpoint, status_code=status_code).inc()
REQUEST_DURATION.labels(method=method, endpoint=endpoint).observe(time.perf_counter() - start)
REQUESTS_IN_PROGRESS.labels(method=method, endpoint=endpoint).dec()
async def metrics_endpoint(request):
return Response(content=generate_latest(), media_type=CONTENT_TYPE_LATEST)
Custom Business Metrics
Technical metrics tell you the system is healthy. Business metrics tell you the business is healthy.
ORDERS_PLACED = Counter("orders_placed_total", "Total orders", ["payment_method", "region"])
ORDER_VALUE = Histogram("order_value_dollars", "Order value",
buckets=[10, 25, 50, 100, 250, 500, 1000, 5000])
ACTIVE_USERS = Gauge("active_users_current", "Currently active users")
Cardinality Awareness
High cardinality kills Prometheus. This is the #1 Prometheus misconfiguration.
Counter("http_requests_total", "...", ["method", "endpoint", "user_id"])