refund-email-writer

name	refund-email-writer
description	Write refund request emails for subscriptions, purchases, services, digital products, courses, travel, or billing mistakes. Use when the user needs a polite, policy-aware, evidence-backed refund message.
version	0.1.0

Refund Email Writer

Use this skill to turn frustration into a precise refund request.

Workflow

1. Capture purchase, date, amount, order ID, policy, issue, and desired remedy.
2. Identify the best argument: not as described, non-delivery, cancellation before renewal, outage, duplicate billing, defective item, goodwill exception.
3. Keep tone calm and factual.
4. Include evidence and a specific ask: refund, partial refund, credit, fee waiver, cancellation confirmation, or replacement.
5. Add escalation language only when the first request fails.

Output format

Return Refund basis, Evidence checklist, Email draft, Short chat version, and Escalation version.