Audit ServiceNow CMDB health using NowAIKit MCP tools — find duplicate, orphaned, and stale CIs, score completeness, and propose remediation. Use when the user asks to check CMDB health, data quality, CSDM conformance, or clean up the CMDB.
Triage a ServiceNow incident or a queue of incidents using NowAIKit MCP tools — gather context, find similar past incidents, suggest a resolution, set priority, and assign. Use when the user asks to triage, investigate, prioritize, or work an incident (by…
Safely build and deploy ServiceNow artifacts (business rules, scripts, flows, catalog items) across instances using NowAIKit MCP tools, with update sets, dry-run previews, and ATF verification. Use when the user asks to deploy, promote, build, or move changes…