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6-Output Framework for post-call processing including MEDDPICC scoring, task extraction, coaching, and risk signals
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Based on SOC occupation classification
Fires on any operation that reads or writes deal, company, contact, call note, or task data. Provides: file schemas, write protocol (entity + index + cross-references + ops.log), account name resolution (fuzzy matching), read-time validation, duplicate detection rules. Output contract: every data write follows the standard protocol and produces a FILES UPDATED block.
Fires when a user asks about deal strategy, how to approach a stalled deal, or needs a business case. Produces: Five-Lens Prism analysis (stakeholder psychology, political capital, competitive dynamics, hidden leverage, temporal dynamics), Three Paths recommendation (velocity/diagnostic/protective), 5-Component POV model. Output contract: three distinct strategic options with evidence grading, never a single recommendation.
Fires on meeting prep, outreach, research, deck creation, and business case building. Provides: company overview, product portfolio, market position, differentiators, pricing context, case studies by vertical, key selling metrics, voice & language patterns, pain signal mapping, and prism insights. Output contract: company-specific context that makes outputs relevant to the prospect's actual situation. When a Platform Document exists (from /research), loads enriched voice, pain, and strategic intelligence.
Fires when a competitor is mentioned, a competitive situation arises, or the user asks how to beat/displace/win against a specific vendor. Produces: per-competitor displacement playbook with strengths, weaknesses, talk tracks, proof points, trap questions, and landmine responses. Triggers on: handle-competition, think-about-deal (competitive lens), battle analysis.
Fires on any written output — emails, outreach, LinkedIn posts, business cases, follow-ups. Provides: voice rules, email formatting, vocabulary substitutions, banned phrases, sign-off, and 7-point voice check. Output contract: all written content matches the user's calibrated tone and style.
Fires when a call transcript is pasted or the user says they finished a call. Produces: 6 structured outputs — MEDDPICC scoring with evidence, task extraction with owners and dates, coaching feedback on 5 dimensions, follow-up email in 3 tones, risk signals with mitigation actions, competitive intel. Output contract: every output is actionable, not just analytical.
| name | call-processing |
| description | 6-Output Framework for post-call processing including MEDDPICC scoring, task extraction, coaching, and risk signals |
| tier | 1 (universal) |
| auto-fire | /closeout |
| user-invocable | false |
Defines the 6-Output Framework used by /closeout to process call transcripts. Contains detailed formats for each output: MEDDPICC scoring, task extraction, coaching feedback, follow-up email, risk signals, and competitive intelligence. Also defines the 5 coaching dimensions and 6 risk signal categories.
Every call processed by /closeout produces exactly 6 outputs. This is non-negotiable — every call gets the full framework, even if some outputs are thin.
Score each MEDDPICC element based on what was said in the call. Reference the meddpicc/SKILL.md for scoring rubric.
Format:
MEDDPICC UPDATE:
| Element | Before | After | Evidence |
|---------|--------|-------|----------|
| M-Metrics | [R/Y/G] | [R/Y/G] | "[exact quote from call]" |
| E-Economic Buyer | [R/Y/G] | [R/Y/G] | "[exact quote]" or "No change — not discussed" |
| D-Decision Criteria | [R/Y/G] | [R/Y/G] | "[exact quote]" |
| D-Decision Process | [R/Y/G] | [R/Y/G] | "[exact quote]" |
| P-Paper Process | [R/Y/G] | [R/Y/G] | "[exact quote]" |
| I-Identify Pain | [R/Y/G] | [R/Y/G] | "[exact quote]" |
| C-Champion | [R/Y/G] | [R/Y/G] | "[exact quote]" |
| C-Competition | [R/Y/G] | [R/Y/G] | "[exact quote]" |
Net change: [X elements improved, Y unchanged, Z declined]
Rules:
Extract every action item, commitment, and follow-up from the call.
Format:
TASKS EXTRACTED:
| Task | Owner | Priority | Due Date | Source |
|------|-------|----------|----------|--------|
| [Specific action] | AE/Prospect/Internal | H/M/L | [date] | Call |
| [Specific action] | AE/Prospect/Internal | H/M/L | [date] | Call |
Rules:
Score the AE's performance on 5 dimensions. This is about improving the AE's craft, not judging them.
The 5 Coaching Dimensions:
| Dimension | What It Measures | 1 (Needs Work) | 3 (Solid) | 5 (Exceptional) |
|---|---|---|---|---|
| Discovery | Quality of questions | Surface-level, yes/no questions only | Multi-layered questions that uncover needs | Expertly layered discovery revealing root pain and business impact |
| Objection Handling | Response to resistance | Avoids objections or caves immediately | Acknowledges and provides reasonable responses | Acknowledges, reframes brilliantly, advances the conversation |
| Rapport | Relationship building | Purely transactional, no personal connection | Professional with appropriate warmth | Genuine connection, active listening, builds real trust |
| Next Steps | Commitment clarity | Vague "let's follow up" or no next step | Clear next step with general timeline | Specific mutual commitments with dates, owners, and accountability |
| Talk Ratio | Listening balance | AE dominates (>70% talking) | Balanced (~50/50) | Prospect-led (AE <40%), AE asks and listens |
Format:
COACHING FEEDBACK:
| Dimension | Score | Observation |
|-----------|-------|-------------|
| Discovery | [1-5] | [Specific observation from this call] |
| Objection Handling | [1-5] | [Specific observation] |
| Rapport | [1-5] | [Specific observation] |
| Next Steps | [1-5] | [Specific observation] |
| Talk Ratio | [1-5] | [Estimated: AE ~X%, Prospect ~Y%] |
Overall: [X.X]/5
Top strength: [dimension] — [why]
Growth opportunity: [dimension] — [specific, actionable suggestion]
Rules:
Draft a follow-up email based on the call conversation.
Format:
FOLLOW-UP EMAIL:
Tone options:
1. [Professional] — formal, appropriate for economic buyers
2. [Warm] — friendly, appropriate for champions
3. [Concise] — minimal, appropriate for technical evaluators
Selected: [default based on relationship/contact sentiment]
SUBJECT: [lowercase, specific to what was discussed]
BODY:
[Short follow-up. References specific things discussed.
Confirms commitments made on both sides.
One clear next step.]
[{{EMAIL_SIGN_OFF}}]
Rules:
Analyze the call for risk indicators across 6 categories.
The 6 Risk Signal Categories:
| Category | High Risk | Medium Risk | Low Risk |
|---|---|---|---|
| Champion Health | Champion went silent, deferred to others, showed uncertainty | Champion less enthusiastic than last call | Champion engaged and advocating |
| Timeline Pressure | Customer pushed timeline out, mentioned "no rush" | Timeline unchanged but no urgency signals | Customer expressed urgency, mentioned deadlines |
| Competitive Threat | Competitor mentioned favorably, prospect comparing features | Competitor mentioned but neutrally | No competitor mentions, or prospect dismissed competitor |
| Budget Concerns | Budget cut, freeze mentioned, "too expensive" | Budget questions without commitment | Budget confirmed, ROI discussion positive |
| Stakeholder Shifts | Key stakeholder left, reorg mentioned, new decision maker | Stakeholder roles unclear or changing | Stakeholders stable and engaged |
| Engagement Quality | Short answers, distracted, rescheduled multiple times | Adequate but not enthusiastic | Deep engagement, asking detailed questions, proactive follow-up |
Format:
RISK SIGNALS:
| Category | Level | Evidence |
|----------|-------|----------|
| Champion Health | [H/M/L] | [specific evidence from call] |
| Timeline Pressure | [H/M/L] | [specific evidence] |
| Competitive Threat | [H/M/L] | [specific evidence] |
| Budget Concerns | [H/M/L] | [specific evidence] |
| Stakeholder Shifts | [H/M/L] | [specific evidence] |
| Engagement Quality | [H/M/L] | [specific evidence] |
Overall Deal Risk: [High/Medium/Low]
[If High]: ⚠️ Recommend running /strategy [Company] for deeper analysis.
Extract any competitive mentions or intelligence from the call.
Format:
COMPETITIVE INTEL:
- Competitor mentioned: [name] — Context: "[what was said]"
- Competitor positioning: [how they're being presented to the prospect]
- Our advantage: [where we're strong based on this conversation]
- Our vulnerability: [where they're strong or we're weak]
- Win probability: [0.0-1.0] — [brief rationale]
[If competitor identified]: 💡 Run /battle [Company] for full displacement analysis.
Rules:
/closeout writes to 4 databases:
On the first run of /closeout, the user is asked which call elements matter most to them. The 6-Output Framework structure is universal, but the presentation order and emphasis are personalized:
This does not change the framework itself — all 6 outputs are always generated. It changes which outputs are presented first and given the most detail.