| name | carsi |
| description | Brand context for CARSI (carsi.com.au) — write on-voice, factually-grounded content for the online restoration/cleaning training LMS. Fires when producing CARSI course, marketing, or social copy (org slug `carsi` in credential-triage event routing). Loads brand, voice, key entities, and the fail-closed IICRC/CEC claims guardrail so agents never make an unapproved accreditation claim. |
carsi — CARSI brand context
Online training LMS for the restoration/cleaning industry. Content inherits the Unite-Group Nexus
human voice (~/2nd Brain/2nd Brain/Wiki/nexus-human-voice-2026-05-11.md) and layers the facts
below. Accreditation language here is fail-closed — see the guardrail.
Brand
- Name / URL: CARSI —
carsi.com.au.
- Product: online training LMS with a course catalogue for restoration/cleaning practitioners.
Voice
Nexus human voice for a technician/firm seeking training audience: instructional, credible,
credential-careful. Open on a named learner and the job the course helps them do; keep claims exact.
Key entities (real)
carsi.com.au — the LMS.- Course catalogue (
data/seed/courses-catalog.json); CEC = Continuing Education Credits.
- CI compliance backstops:
npm run check:iicrc-compliance and check:iicrc-terminology scan course + marketing surfaces for stray/over-reaching IICRC/CEC claims.
What NOT to claim (fail-closed — this is load-bearing)
IICRC / CEC framing is opt-in per course and fail-closed (CLAUDE.md; ROOT-CAUSE fix PR #517):
- Do not use "IICRC-approved", "certified with CARSI", or equivalent accreditation phrasing.
- Do not state a specific CEC-hour number ("Earn N IICRC CECs") unless the course is a genuine IICRC discipline with a founder-set
cecHours > 0 AND its slug is allowlisted (CEC_APPROVED_SLUGS).
- Do not infer CEC hours from course duration — that inference path was removed; treat null as 0.
- Do not imply CARSI is an IICRC accreditation body. It delivers training; it does not accredit.
- When unsure whether a course carries CECs, say nothing about CECs.
