| name | alicloud-ai-contactcenter-ai |
| description | Manage Alibaba Cloud Contact Center AI (ContactCenterAI) via OpenAPI/SDK. Use whenever the task involves Contact Center AI resource lifecycle operations, configuration changes, status queries, or troubleshooting failed ContactCenterAI API calls. |
Category: service
Contact Center AI
Use Alibaba Cloud OpenAPI (RPC) with official SDKs or OpenAPI Explorer to manage resources for Contact Center AI.
Workflow
- Confirm region, resource identifiers, and desired action.
- Discover API list and required parameters (see references).
- Call API with SDK or OpenAPI Explorer.
- Verify results with describe/list APIs.
AccessKey priority (must follow)
- Environment variables:
ALICLOUD_ACCESS_KEY_ID / ALICLOUD_ACCESS_KEY_SECRET / ALICLOUD_REGION_ID
Region policy: ALICLOUD_REGION_ID is an optional default. If unset, decide the most reasonable region for the task; if unclear, ask the user.
- Shared config file:
~/.alibabacloud/credentials
API discovery
- Product code:
ContactCenterAI
- Default API version:
2024-06-03
- Use OpenAPI metadata endpoints to list APIs and get schemas (see references).
High-frequency operation patterns
- Inventory/list: prefer
List* / Describe* APIs to get current resources.
- Change/configure: prefer
Create* / Update* / Modify* / Set* APIs for mutations.
- Status/troubleshoot: prefer
Get* / Query* / Describe*Status APIs for diagnosis.
Minimal executable quickstart
Use metadata-first discovery before calling business APIs:
python scripts/list_openapi_meta_apis.py
Optional overrides:
python scripts/list_openapi_meta_apis.py --product-code <ProductCode> --version <Version>
The script writes API inventory artifacts under the skill output directory.
Output policy
If you need to save responses or generated artifacts, write them under:
output/alicloud-ai-contactcenter-ai/
Validation
mkdir -p output/alicloud-ai-contactcenter-ai
for f in skills/ai/service/alicloud-ai-contactcenter-ai/scripts/*.py; do
python3 -m py_compile "$f"
done
echo "py_compile_ok" > output/alicloud-ai-contactcenter-ai/validate.txt
Pass criteria: command exits 0 and output/alicloud-ai-contactcenter-ai/validate.txt is generated.
Output And Evidence
- Save artifacts, command outputs, and API response summaries under
output/alicloud-ai-contactcenter-ai/.
- Include key parameters (region/resource id/time range) in evidence files for reproducibility.
Prerequisites
- Configure least-privilege Alibaba Cloud credentials before execution.
- Prefer environment variables:
ALICLOUD_ACCESS_KEY_ID, ALICLOUD_ACCESS_KEY_SECRET, optional ALICLOUD_REGION_ID.
- If region is unclear, ask the user before running mutating operations.
References
- Sources:
references/sources.md
