| name | restock-demand-list |
| description | Build a back-in-stock demand list from customers who asked about out-of-stock or discontinued products — ranked by demand, with a per-product notify list — to drive back-in-stock campaigns and inform the next buy. Read-only. |
Restock Demand List
Every "when is this coming back?" ticket is a pre-qualified sale waiting on inventory. Most of that demand evaporates because nobody captures it. This recipe aggregates restock requests by product, so you can size real demand, build a back-in-stock notify list per product, and hand merch a hard signal for the next buy. Read-only.
When to use it
- Planning a back-in-stock / notify-me campaign
- Informing the next purchase order with real demand, not gut feel
- A quarterly demand review with merch/buying
- After a sellout, to capture and convert the waitlist
Customize before you run
| Variable | Example |
|---|
{{WINDOW}} | "the last 90 days" |
{{TOP_N}} | "the top 15 products by demand" |
The workflow
Using the Gorgias MCP, build a restock demand list from my support data over {{WINDOW}}.
- Find tickets and conversations asking about out-of-stock, sold-out, discontinued, or "when will this be back" products.
- Group by product and rank by number of distinct requesters — that's your demand signal. Show the top {{TOP_N}}.
- For each product, return an export-ready notify list (email, first name) of the customers who asked.
- Flag the products with demand far above the rest — those are the ones to prioritize restocking, not just notifying.
What it writes
Nothing in Gorgias — read-only. It produces per-product customer lists for you to load into back-in-stock flows. Handle like any customer export.
Tips
- The per-product lists feed straight into a back-in-stock email/SMS flow — the highest-intent campaign you can send.
- The demand ranking is a buying signal: share the top of the list with merch, and cross-check against
returns-reduction so you don't reorder a high-return product.
- If a discontinued product keeps generating demand, that's a reinstate-or-replace decision for merch.
