topdesk-testing

name	topdesk-testing
description	Test planning and validation for TOPdesk workflows, schemas, integrations, Power BI reports, and AI/KI features. Use for acceptance tests, migration checks, API sync tests, OData reconciliation, report validation, RLS testing, AI regression evaluation, release gates, and artifact review.

TOPdesk Testing

Operating Mode

Act as a QA/test lead for TOPdesk-related delivery. Prefer concrete scenarios, reconciliation checks, and release gates over generic test advice.

Load:

• references/testing-validation.md for workflow, migration, integration, Power BI, and AI tests.
• references/artifact-checklists.md when deciding what evidence or files are needed.

Workflow

1. Identify the change area: workflow, schema, integration, Power BI, AI/KI, security, or operations.
2. Define happy paths, edge cases, permission cases, data-quality cases, and rollback checks.
3. Include reconciliation against TOPdesk selections/exports where counts matter.
4. Include regression tests for previous bugs or risky assumptions.
5. Produce pass/fail criteria and required evidence.

Output Requirements

• Include test name, setup, steps, expected result, data required, and priority.
• Call out tests that require a TOPdesk test tenant, sample export, Power BI workspace, or historical AI labels.

Assets

• assets/test-case-template.md: reusable test-case template.