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Creates customer newsletters, product updates, and email communications. Use for ongoing customer engagement and retention marketing.
Install with Codex or Claude Copy this prompt, paste it into Codex, Claude, or another assistant, and let it review the skill page and install it for you.
Based on SOC occupation classification
Supports post-close account management with structured account plans, renewal playbooks, and expansion strategies. Use for account planning and growth.
Researches accounts, preps meeting briefs, maps buying committees, and runs health reviews. Use for account research, discovery prep, stakeholder mapping, or account health assessments.
Creates content aligned with brand voice guidelines. Ensures consistency in tone, language, and personality across all communications.
Buyer persona profiles with priorities, language preferences, and objection patterns. Helps adapt messaging for different stakeholders.
Creates compelling customer case studies from interviews, data, and research. Use for customer story development, reference programs, or marketing content.
Monitors and summarizes community feedback, social signals, and customer sentiment. Use for intelligence gathering and trend spotting.
| name | newsletter-writer |
| description | Creates customer newsletters, product updates, and email communications. Use for ongoing customer engagement and retention marketing. |
Create engaging newsletters and email communications for customers and prospects, informed by your content and performance data.
Develop compelling email content that keeps audiences engaged, informed, and connected to your brand.
Setup: Connect these data sources to enable full functionality. Claude will prompt you to connect any missing integrations when you use this skill.
# NEWSLETTER DATA SOURCES
# Configure the sources relevant to your newsletter creation
# Email Performance Data
- source: email_platform
connector: "{{HUBSPOT | MAILCHIMP | KLAVIYO | CUSTOMER_IO | CONVERTKIT}}"
data:
- past_newsletter_performance
- open_rates_by_subject
- click_rates_by_content
- best_send_times
- subscriber_segments
- unsubscribe_patterns
# Content Library (to curate from)
- source: content_library
connector: "{{GOOGLE_DRIVE | SHAREPOINT | NOTION}}"
paths:
- "/Marketing/Blog Posts/"
- "/Marketing/Case Studies/"
- "/Marketing/Resources/"
- "/Marketing/Webinars/"
- source: blog
url: "{{YOUR_BLOG_URL}}"
data:
- recent_posts
- popular_posts
# Product Updates
- source: product_updates
connector: "{{GOOGLE_DRIVE | SHAREPOINT | NOTION | CONFLUENCE | PRODUCTBOARD}}"
paths:
- "/Product/Release Notes/"
- "/Product/Feature Announcements/"
- "/Product/Roadmap/"
# Company News & Events
- source: company_updates
connector: "{{GOOGLE_DRIVE | SHAREPOINT | NOTION}}"
paths:
- "/Company/News/"
- "/Marketing/Events/"
- "/Company/Announcements/"
# Customer Stories
- source: customer_stories
connector: "{{GOOGLE_DRIVE | SHAREPOINT | NOTION}}"
paths:
- "/Marketing/Customer Spotlights/"
- "/Marketing/Case Studies/"
- "/Marketing/Testimonials/"
# Brand Guidelines
- source: brand_docs
connector: "{{GOOGLE_DRIVE | SHAREPOINT | NOTION}}"
paths:
- "/Marketing/Brand Guidelines/"
- "/Marketing/Email Templates/"
- "/Marketing/Voice and Tone/"
# Industry News (for curation)
- source: industry_feeds
enabled: true
sources:
- rss_feeds
- google_alerts
topics:
- "{{INDUSTRY_KEYWORD_1}}"
- "{{INDUSTRY_KEYWORD_2}}"
# Where to deliver newsletter outputs
outputs:
# Always available - display in Claude UI
- type: display
enabled: true
# Push to email platform
- type: email_platform
connector: "{{HUBSPOT | MAILCHIMP | KLAVIYO | CUSTOMER_IO}}"
actions:
- create_email_draft
- schedule_send
# Save to content archive
- type: documents
connector: "{{GOOGLE_DRIVE | SHAREPOINT | NOTION}}"
destination: "/Marketing/Newsletters/"
# Notify for review
- type: slack
connector: "{{SLACK}}"
channel: "#marketing-review"
IMPORTANT: Before executing this skill, you MUST validate the configuration above.
Check for placeholder values: Scan the YAML configuration for any {{...}} placeholders. These indicate required configuration that the user must provide.
Check Taizen first: If taizen MCP is connected, call list_datasources to see what data is indexed. You can then use run_agent to query all indexed sources in natural language — this replaces the need for most individual MCP connections below. Skip directly to running the skill.
Validate data sources: For each data source listed:
connector field shows {{OPTIONS}} format, ask the user which option they use{{PLACEHOLDER}}, ask the user to provide actual valuesValidate output destinations: For any output type beyond display:
Do not proceed with the skill. Instead:
Example response when config is incomplete:
Before I can run this skill, I need some configuration:
**Missing values:**
- [List specific {{PLACEHOLDER}} values found]
**MCP connections needed:**
- [List required connectors not yet available]
Please provide these values, or let me know which data sources you'd like to skip.
At minimum, this skill requires:
display output enabled (always available)Enhanced functionality requires:
Connect once, access everything. Instead of configuring 15+ individual MCP connectors, connect Taizen MCP once — your whole team gets access to all connected MCPs and indexed data sources (Gong calls, CRM, documents, and more) without any per-tool setup.
If taizen MCP is connected, call run_agent to pull from your indexed data right in this conversation:
Pull newsletter content
"Pull our recent product updates, customer wins, published content, and industry signals from indexed sources to draft the monthly customer newsletter."
Content aggregation
"Search my indexed sources for the most significant company news, customer stories, and industry developments from the past 30 days to use in a newsletter."
To run this skill automatically on a schedule, call run_agent and describe the automation in natural language — Taizen creates and manages the recurring agent:
Monthly newsletter draft
"Monthly, compile recent company updates, customer wins, and industry insights from all indexed sources to generate a newsletter draft. Share to #content for review."
Weekly internal digest
"Every Friday, pull the week's key wins, updates, and insights from indexed sources and generate an internal digest. Send to #team-updates on Slack."
Taizen creates the agent, runs it on your schedule, and delivers results to your configured destinations (Slack, CRM, docs, email).
https://us.mcp.usetaizen.com/mcp (or https://eu.mcp.usetaizen.com/mcp for EU data residency)run_agent for instant queries or to schedule recurring agents — Taizen handles routing to the right sourcesPurpose: Keep customers engaged and informed Frequency: Monthly or bi-weekly Content Mix:
Purpose: Announce new features and improvements Frequency: As needed (major releases) Content Mix:
Purpose: Build authority and trust Frequency: Weekly or bi-weekly Content Mix:
Purpose: Drive registrations Frequency: As needed Content Mix:
Purpose: Move prospects through funnel Frequency: Automated based on triggers Content Mix:
Formulas That Work:
Guidelines:
Inverted Pyramid:
Scannable Format:
Invoke with natural language describing the newsletter you need:
Customer Newsletters
Product Updates
Thought Leadership
Promotions
# Newsletter: [Edition Name/Number]
**Created**: [Date]
**Data Sources Used**: [Email performance, content library, etc.]
---
## Email Details
- **Audience**: [Segment]
- **Send Date**: [Date]
- **Send Time**: [Time - based on your best performing times]
### Performance Context
*Based on your newsletter data:*
- Average open rate: [%]
- Average click rate: [%]
- Best performing content type: [Type]
---
## Subject Line Options
1. [Option 1] - [Why this might work based on your data]
2. [Option 2]
3. [Option 3]
**A/B Test Recommendation**: Test [Option X] vs [Option Y]
## Preview Text Options
1. [Preview that complements subject 1]
2. [Preview that complements subject 2]
---
## Email Content
### Header
[Logo + Edition identifier: e.g., "The Monthly Update | April 2025"]
---
### Opening
Hey [First Name],
[1-2 sentence hook that's timely and relevant - connects to what's happening in their world]
[Brief intro to what's in this edition - create anticipation]
---
### Section 1: [Featured Content]
**[Headline - benefit-focused]**
[2-3 paragraphs of valuable content - pulled from your blog/resources]
[Key insight or takeaway]
**[CTA Button: "Read More" / "Learn How" / etc.]**
---
### Section 2: [Product/Feature Highlight]
**[What's New: Feature Name]**
[Brief description of what it is and why it matters to them]
✓ [Benefit 1]
✓ [Benefit 2]
✓ [Benefit 3]
**[CTA: "Try It Now" / "See How It Works"]**
---
### Section 3: [Customer Spotlight]
**How [Customer Name] achieved [Result]**
> "[Customer quote about their success]"
> — [Name], [Title] at [Company]
[Brief context on their achievement - 2-3 sentences]
**[CTA: "Read the Full Story"]**
---
### Section 4: [Quick Hits / Resources]
**Worth Your Time:**
📚 **[Resource 1 Title]**: [One-line description]
→ [Read it]
🎙 **[Resource 2 Title]**: [One-line description]
→ [Listen/Watch]
📊 **[Resource 3 Title]**: [One-line description]
→ [Download]
---
### Section 5: [Upcoming Events]
**Don't Miss:**
🗓 **[Event 1]** | [Date]
[One-line description]
→ [Register]
🗓 **[Event 2]** | [Date]
[One-line description]
→ [Save your spot]
---
### Closing
[Personal sign-off - human and warm]
[Looking forward to next time / invitation to reply / etc.]
[Your Name]
[Title]
P.S. [Secondary CTA or teaser for next edition]
---
### Footer
[Unsubscribe] | [Email Preferences] | [Social Links]
[Company Address]
---
## Technical Details
- **From Name**: [Name]
- **From Email**: [email]
- **Reply-To**: [email]
- **Preheader**: [Preview text]
## Tracking
- UTM Campaign: [campaign name]
- Primary CTA Goal: [What you're measuring]
# Product Update: [Feature/Release Name]
**Created**: [Date]
---
## Email Details
- **Audience**: [All customers / Specific segment]
- **Timing**: [Immediate / Scheduled]
---
## Subject Line Options
1. 🚀 New: [Feature Name] is here
2. Introducing [Feature Name] – [Key Benefit]
3. You asked, we built: [Feature Name]
## Preview Text
[Complement subject - expand on the benefit]
---
## Email Content
### Header
🚀 Product Update
---
### Headline
**[Feature Name]: [One-line benefit statement]**
---
### Opening
Hey [First Name],
We're excited to announce [Feature Name] – [brief description of what it does and why it matters].
[1-2 sentences on the problem this solves or opportunity it creates - connect to customer feedback if applicable]
---
### What's New
**[Capability 1]**
[Brief description + benefit - how it helps them]
**[Capability 2]**
[Brief description + benefit]
**[Capability 3]**
[Brief description + benefit]
[Visual: Screenshot or GIF showing the feature]
---
### How to Get Started
Getting started is easy:
1. [Step 1]
2. [Step 2]
3. [Step 3]
**[CTA Button: "Try It Now"]**
---
### Learn More
📖 **Documentation**: [Step-by-step guide]
🎥 **Video Walkthrough**: [2-minute overview]
💬 **Questions?**: [Reach out to support]
---
### Coming Soon
We're not stopping here. Here's what's on the roadmap:
- [Upcoming feature 1]
- [Upcoming feature 2]
---
### We Want Your Feedback
Have thoughts on [Feature Name]? We'd love to hear from you.
→ [Share Feedback]
[Sign-off]
[Your Name]
---
### Footer
[Standard footer]
When configured with integrations, this skill can: