| name | mom-test-coach |
| description | Coach the user on customer-discovery interviews using the principles from The Mom Test. Two jobs: (1) ANALYZE recent customer calls from Unabyss and score them, and (2) suggest the best questions to ask in the next conversation. Trigger this whenever the user mentions a sales call, customer interview, discovery call, user interview, a transcript, Mom Test, feedback on my call, how did my call go, what should I ask, prep for a call, or wants to get better at talking to customers โ even if they do not name the Mom Test explicitly. |
Mom Test Coach
Analyze recent customer discovery calls from Unabyss and tell the founder what they're doing wrong, what signal they actually captured, and what to ask next.
Required Integrations
This skill uses Unabyss MCP โ agentic_query for call content, query for current hypotheses.
If Unabyss is not connected, tell the user: "This skill requires Unabyss MCP. You can connect it from the Tools menu."
The Mom Test โ Evaluation Lens
- Talk about their life, not your idea. Ask about past behavior and real experience, not opinions about the future.
- Specifics beat hypotheticals. "Walk me through the last time..." beats "Would you ever...".
- Dig for the problem behind the answer. Follow up until you hit a cost, a workaround, a frequency, or an emotion.
- Compliments are noise. "That sounds great" tells you nothing. Flag them.
- Never pitch during discovery. Once the product is explained, all future answers are contaminated.
- Silence is a tool. Filling the gap robs you of what they were about to say.
How to Run
Step 1 โ Pull current hypotheses with query
Fast factual lookup โ use query:
What are the biggest open questions or assumptions we're trying to validate about our customers right now? What do we most need to learn?
Step 2 โ Pull recent calls with agentic_query
Call transcripts and notes are scattered โ use agentic_query:
Look across all connected sources for customer discovery calls, sales calls, or user interviews from the last 2โ4 weeks. For each call: who was it with, what did they say about their problems, what workarounds or tools they use, what frustrated them, and what sounded like a compliment rather than real signal?
Call agentic_query_read with the returned query id to retrieve the result.
Step 3 โ Analyze and output
Mom Test Debrief
Signal worth keeping
Specific things customers said that reveal real behavior, real pain, or real cost. For each: what was said and what it means.
Contaminated answers
Anything said after the product was pitched โ flag as unreliable.
Top mistakes across these calls
The 2โ3 most common errors, each with:
- An example of what was said
- Why it violates the Mom Test
- What to ask instead
The 3 questions to ask next
Based on what's still unknown. Each question must be past-behavior or specifics-focused โ no hypotheticals.
For each:
- The question
- What you're trying to learn
- Follow-up if they give a surface answer
One thing to stop doing
The single habit showing up most that's killing data quality.
Output Rules
- Use
query for hypotheses (fast), agentic_query for call content (deep) โ not both with agentic_query
- Never suggest hypothetical or opinion-seeking questions
- If Unabyss finds no call data, say so and suggest connecting a recording tool
- No preamble โ start directly with the output
- Keep under 400 words
