| name | u0863-community-conflict-resolution-coach |
| description | Build and operate the "Community Conflict Resolution Coach" capability for Community Engagement and Feedback. Trigger when this exact capability is needed in mission execution. |
Community Conflict Resolution Coach
Why This Skill Exists
We need this skill because real-world feedback loops are necessary for continuous alignment. This specific skill reduces deadlocks in human-agent collaboration loops.
When To Use
Use this skill when the request explicitly needs "Community Conflict Resolution Coach" outcomes in the Community Engagement and Feedback domain.
Step-by-Step Implementation Guide
- Define the scope and success metrics for
Community Conflict Resolution Coach, including at least three measurable KPIs tied to community trust loss and unaddressed concerns.
- Design and version the input/output contract for feedback channels, sentiment, urgency, and follow-ups, then add schema validation and failure-mode handling.
- Implement the core capability using guided mediation prompts, and produce conflict remediation playbooks with deterministic scoring.
- Integrate the skill into swarm orchestration: task routing, approval gates, retry strategy, and rollback controls.
- Add unit, integration, and simulation tests that explicitly cover community trust loss and unaddressed concerns, then run regression baselines.
- Deploy behind a feature flag, monitor telemetry/alerts for two release cycles, and iterate thresholds based on observed outcomes.
Required Deliverables
- Capability contract: input schema, deterministic scoring, output schema, and failure modes.
- Runtime profile: collaboration-mediator using guided mediation prompts to produce conflict remediation playbooks.
- Orchestration integration: community-engagement-and-feedback:collaboration-mediator routing, approval gates, retries, and rollback controls.
- Validation evidence: unit, integration, simulation, regression-baseline suites and rollout telemetry.
Operational Runbook
Preflight
- Confirm the Community Conflict Resolution Coach request scope, source evidence, and measurable success criteria before execution.
- Verify feature flag skill_0863_community-conflict-resolution-co, approval gates, and rollback owner before autonomous use.
Execution
- Execute guided mediation prompts with deterministic scoring and reproducible trace capture.
- Produce conflict remediation playbooks plus scorecard, assumptions, and unresolved-risk notes.
Recovery
- Fail closed when required signals, evidence, or approval gates are missing.
- Rollback to the last stable baseline when posture is critical or validation fails.
Handoff
- Publish conflict remediation playbooks, validation evidence, and telemetry links to downstream owners.
- Queue follow-up tasks for unresolved risks, threshold tuning, or approval review.
Guardrails
- [quality] Require deterministic scoring and validation evidence before promotion.
- [reliability] Preserve retries, rollback controls, and failure-mode evidence for every run.
- [safety] Route critical posture or missing approval gates to human review before autonomous action.
