kb-article-skeleton

name	kb-article-skeleton
description	Skeleton for a help-center article that deflects repeat tickets.

KB article skeleton

Title — How to [verb] [object] (user language)

1. Who this is for — Plan, role, or scenario.
2. Before you start — Prereqs, permissions.
3. Steps — Numbered, one action per step, screenshots where UI-heavy.
4. Troubleshooting — Top 2–3 errors and fixes.
5. Still stuck? — What to send support (screenshot, account id, etc.)

Review date in footer; owner team name.