communication

name	communication
description	Draft professional emails, feedback (SBI/BID), difficult conversations, meeting notes, and escalation templates. Covers tone matrix, cross-cultural communication, Slack/Teams async patterns, and structured notes from raw transcripts. Trigger phrases: "write an email", "draft feedback", "difficult conversation", "meeting notes", "escalate", "compose a message", "corporate email", "feedback for [person]", "créame un correo", "tone check", "reply to this email", "say no to a client", "status update to exec", "project delay email", "cold email to [person]", "async message", "Slack message", "teams message", "follow-up email", "meeting agenda", "meeting summary". Negative triggers: "sales outreach", "cold email sequence", "proposal", "SOW", "pitch deck", "investor deck" → delegate to business-proposals skill. "translate", "translation", "localize", "traducir" → delegate to translate-craft skill. "blog post", "newsletter", "Twitter thread", "case study", "marketing copy" → delegate to content-marketing skill.
license	MIT
compatibility	opencode 1.0+
metadata	{"version":"4.0","workflow":"communication","audience":"developers"}
allowed-tools	["read","write","edit","grep","glob","bash","webfetch","websearch","skills"]

Communication

Professional writing that gets results. Based on Harvard Business Review, Radical Candor (Kim Scott), Crucial Conversations (Patterson et al.), Amazon Working Backwards, and Google Project Aristotle.

Sub-Commands

Command	Description
draft	Draft an email, message, or document from context
polish	Polish tone, cut filler, strengthen ask
feedback	Draft feedback using SBI/BID model
notes	Structure meeting notes from raw transcript or notes
escalate	Draft escalation with clear facts, impact, and request
reply	Reply to a message with appropriate tone

Procedural Workflow

Step 1 — Identify audience & context

• Who is the recipient? What is your relationship?
• What is their communication style (direct/indirect, formal/casual)?
• What is the power dynamic (peer, manager, report, client, exec)?
• What has happened before this communication?

Step 2 — Choose tone from matrix

Context	Tone	Salutation	Closing
Internal peer	Casual-direct	"Hi [Name]"	"Thanks"
Internal manager	Professional	"Hi [Name]"	"Thanks"
Cross-team	Professional	"Hi [Name]"	"Best"
Client (established)	Cordial	"Hi [Name]"	"Best regards"
Client (new)	Formal-cordial	"Dear [Name]"	"Best regards"
Executive / VP+	Formal	"Dear [Title] [Last]"	"Sincerely"
Escalation	Firm, respectful	"Hi [Name]"	"Regards"
Complaint	Calm, professional	"Hi [Name]"