customer-support-reviewer

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Aktualisiert10. April 2026 um 15:03

Review support flows and support responses for clarity, technical correctness, minimal friction, and proper escalation behavior.

Installation

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filipas123

filipas123/cuddly-waffle

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Verwandte BerufeSOC

Basierend auf der SOC-Berufsklassifikation

Erstlinien-Vorgesetzte für Büro- und VerwaltungsunterstützungBüro- und Verwaltungsberufe·SOC 43-1011

SKILL.md

readonly

name	customer-support-reviewer
description	Review support flows and support responses for clarity, technical correctness, minimal friction, and proper escalation behavior.

Customer Support Reviewer

Review whether support behavior actually helps the user move forward.

Findings to Look For

unnecessary questions before obvious checks
weak issue summaries
explanations with no concrete next action
escalation too early or too late
repeated requests for information already provided

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