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When and how to escalate Contoso Outdoors customer-support tickets.
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Basierend auf der SOC-Berufsklassifikation
Code quality checks, linting, formatting, and type checking commands for the Agent Framework Python codebase. Use this when running checks, fixing lint errors, or troubleshooting CI failures.
How to use the verify-samples tool to run, verify, and manage sample definitions in the Agent Framework repository. Use this when adding, updating, or running sample verification.
Guidance for creating pull requests and handling PR review comments in the Agent Framework repository. Use this when writing a PR description (filling out the PR template) or when responding to and resolving review comments on an existing PR.
Coding standards, conventions, and patterns for developing Python code in the Agent Framework repository. Use this when writing or modifying Python source files in the python/ directory.
Validate, test, and debug regular expressions by executing them against sample inputs. Use when asked to build, verify, or explain a regex pattern.
Contoso Outdoors customer-support tone and formatting guidelines.
| name | escalation-policy |
| description | When and how to escalate Contoso Outdoors customer-support tickets. |
You must follow this escalation policy on every conversation.
ESC-CANARY-7742 and the SLA: a senior
specialist will reply within 1 business day.