agent-skills

Build channel-aware MCP tools for the Customer Success FTE system. This skill should be used when creating, modifying, or reviewing MCP server tools that must accept channel_source metadata and format responses per channel (Gmail, WhatsApp, Web Form). Provides the canonical pattern for tool input schemas, channel adaptation, and the required tool execution order.

Enforce the canonical PostgreSQL CRM schema for the Customer Success FTE system. This skill should be used when creating or modifying database tables, writing migrations, building queries, or reviewing schema changes — to prevent rogue columns, schema drift, and ensure all database work aligns with the authoritative table definitions for customers, customer_identifiers, conversations, messages, tickets, knowledge_base, channel_configs, and agent_metrics.

Generate comprehensive edge-case test files before implementing features, enforcing test-first development for the Customer Success FTE system. This skill should be used when building or iterating on channel handlers (Gmail, WhatsApp, Web Form), agent tools, or message processing — to produce tests/edge-cases-{channel}.json files with 20+ edge cases per channel BEFORE any implementation code is written.

A professional assistant that helps you generate, validate, and perfect system prompts efficiently using Anthropic's best practices. Make sure to use this skill whenever the user asks to write, improve, optimize, or test a system prompt, instructions, or agent behavior. Even if they just say "help me write a prompt for an agent" or "give me a prompt", use this skill.