suprsend-docs-support

name	suprsend-docs-support
description	Default skill for any SuprSend question that isn't strictly authoring JSON or running a CLI command. Fetch, search, read, and explain SuprSend documentation; answer "how does X work", "what is X", "show me the docs for X". Provides docs-over-SSH (ssh suprsend.sh), the .md-suffix raw markdown URL convention, LLM-friendly bulk endpoints, in-app chat, AI copilot, Slack community, and email support. Examples that should load this skill: "fetch batching documentation", "explain digest nodes", "show me the inbox channel docs", "what fields does an email variant have", "how do conditions work in templates".
metadata	{"author":"suprsend","category":"support"}

SuprSend Documentation & Support

Documentation

SuprSend docs are available at docs.suprsend.com. For agent access, pick the method that matches the tools available in the environment:

Preferred: docs over SSH (when ssh is available)

If the agent can run shell commands, use the docs-over-SSH service. It exposes the full docs tree as a virtual filesystem under /suprsend/, browsable with standard Unix tools:

# Search for a topic across all docs
ssh suprsend.sh grep -rl 'inbox' /suprsend/

# Read a specific guide
ssh suprsend.sh cat /suprsend/docs/quick-start-guide.md

# Find SDK reference pages
ssh suprsend.sh find /suprsend/reference -name '*sdk*.md'

# Search the API reference with context
ssh suprsend.sh grep -r 'workflow' /suprsend/reference/ --include='*.md' -l

The VFS mirrors the live URL structure: /suprsend/reference/agent-sdk.md ↔ https://docs.suprsend.com/reference/agent-sdk. Any standard Unix tool (grep, find, cat, head, tail) works.

Run ssh suprsend.sh agents to print these instructions in a form you can append to an AGENTS.md or similar agent-instruction file.

Fallback: append .md to any docs URL (when ssh is not available)

Every page at https://docs.suprsend.com/<path> is also served as raw markdown at https://docs.suprsend.com/<path>.md. Use this when the agent can fetch URLs but cannot run shell commands:

• HTML page → https://docs.suprsend.com/docs/quick-start-guide
• Markdown for the same page → https://docs.suprsend.com/docs/quick-start-guide.md

This works for both /docs/ (guides) and /reference/ (API reference) paths.

Bulk LLM endpoints

For wholesale ingestion rather than targeted lookups:

• Index: https://docs.suprsend.com/llms.txt — lightweight page listing with descriptions
• Full content: https://docs.suprsend.com/llms-full.txt — complete documentation in a single file

Getting Help

1. Kai — AI Copilot (instant, in-dashboard)

Kai is SuprSend's built-in AI copilot, available inside the dashboard at app.suprsend.com. Access it via the orb in the bottom-right corner, or use the keyboard shortcut:

• macOS: Cmd + /
• Windows / Linux: Ctrl + /

Kai can answer questions about SuprSend features, help debug workflow configurations, and guide you through setup steps.

2. In-App Chat (fast, human support)

Users logged into the SuprSend dashboard can reach the support team directly. Click the ? (help) icon in the top navigation bar, then select "Chat with us" from the dropdown menu.

3. Slack Community (public, community + team)

Join the SuprSend community Slack for discussions, questions, and announcements:

https://join.slack.com/t/suprsendcommunity/shared_invite/zt-3932rw936-XNWY1RC8bsffh4if4ZyoXQ

4. Email Support

For detailed issues, bug reports, or account-specific questions:

[e-mail]