| name | ai-chat |
| description | Use when implementing conversational AI chat interfaces. |
| metadata | {"id":"ai-chat","category":"ai-intelligence","pattern":"AI Chat Interface","source":"uxpatterns.dev","url":"https://uxpatterns.dev/patterns/ai-intelligence/ai-chat","sourcePath":"apps/web/content/patterns/ai-intelligence/ai-chat.mdx"} |
AI Chat Interface
Conversational AI chat interfaces
What it solves
A AI Chat Interface pattern helps teams create a reliable way to combine prompt entry, streaming output, history, and follow-up actions inside a conversational workflow. It is most useful when teams need assistant sidebars and copilots.
Compared with adjacent patterns, this pattern should reduce friction without hiding the state, rules, or recovery paths people need to keep moving.
When to use
- Assistant sidebars and copilots
- Support and help experiences
- Conversation-first AI products
When to avoid
- Avoid adding AI-specific UI when a standard non-AI workflow would be clearer and more reliable.
- Do not expose advanced controls unless users can actually benefit from them.
- Do not hide model uncertainty behind polished visuals alone.
Implementation workflow
- Confirm the pattern matches the problem and constraints before copying the example.
- Start from the anatomy and examples in
references/pattern.md, then choose the smallest viable variation.
- Apply accessibility, performance, and interaction guardrails before layering visual polish.
- Use the testing guidance to verify behavior across keyboard, screen reader, responsive, and failure scenarios.
Accessibility guardrails
Keyboard Interaction
Screen Reader Support
Visual Accessibility
Performance guardrails
- Budget for network latency, token usage, and client-side rendering of long responses together, not as separate concerns.
- Stream or chunk content when it improves time-to-first-value, but stabilize layout so reading does not become jittery.
- Track expensive states such as long prompts, model changes, and retries so you can tune the experience with evidence.
Common mistakes
Hiding the system state
The Problem:
Users cannot tell whether the model is waiting, streaming, retrying, or done.
How to Fix It?
Expose clear request lifecycle states and keep them visible near the content they affect.
Treating failures like standard form errors
The Problem:
AI failures include safety blocks, context limits, model availability, and partial output, not just a failed request.
How to Fix It?
Differentiate failure modes and give recovery actions that match each one.
Ignoring token and latency budgets
The Problem:
The experience feels unpredictable when responses get slower, shorter, or more expensive without explanation.
How to Fix It?
Design token, latency, and provider constraints into the interface from the beginning.
Related patterns
For full implementation detail, examples, and testing notes, see references/pattern.md.
Pattern page: https://uxpatterns.dev/patterns/ai-intelligence/ai-chat