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canva-debug-bundle Collect Canva Connect API debug evidence for troubleshooting and support.
Use when encountering persistent issues, preparing support tickets,
or collecting diagnostic information for Canva API problems.
Trigger with phrases like "canva debug", "canva support bundle",
"collect canva logs", "canva diagnostic".
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name canva-debug-bundle description Collect Canva Connect API debug evidence for troubleshooting and support.
Use when encountering persistent issues, preparing support tickets,
or collecting diagnostic information for Canva API problems.
Trigger with phrases like "canva debug", "canva support bundle",
"collect canva logs", "canva diagnostic".
allowed-tools Read, Bash(grep:*), Bash(curl:*), Bash(tar:*), Grep version 1.0.0 license MIT author Jeremy Longshore <jeremy@intentsolutions.io> tags ["saas","design","canva"] compatible-with claude-code
Canva Debug Bundle
Overview
Collect diagnostic information for Canva Connect API issues. Tests connectivity to api.canva.com/rest/v1/*, validates OAuth tokens, checks rate limits, and packages evidence for support tickets.
Instructions
Step 1: Connectivity & Auth Check Script
#!/bin/bash
set -euo pipefail
TOKEN="${CANVA_ACCESS_TOKEN:-} "
BUNDLE="canva-debug-$(date +%Y%m%d-%H%M%S) "
mkdir -p "$BUNDLE "
echo "=== Canva Connect API Debug Bundle ===" | tee "$BUNDLE /summary.txt"
echo "Generated: $(date -u +%Y-%m-%dT%H:%M:%SZ) " | tee -a "$BUNDLE /summary.txt"
echo "" >> "$BUNDLE /summary.txt"
echo "--- API Connectivity ---" >> "$BUNDLE /summary.txt"
HTTP_CODE=$(curl -s -o /dev/null -w "%{http_code}" \
-H "Authorization: Bearer ${TOKEN} " \
"https://api.canva.com/rest/v1/users/me" )
echo "GET /v1/users/me: HTTP $HTTP_CODE " | tee -a "$BUNDLE /summary.txt"
if [ " = $HTTP_CODE
"200"
then
"Authorization: Bearer $TOKEN "
"https://api.canva.com/rest/v1/users/me"
tee
"$BUNDLE /user-identity.json"
true
echo
"Token: VALID"
"$BUNDLE /summary.txt"
else
echo
"Token: INVALID or EXPIRED (HTTP $HTTP_CODE )"
"$BUNDLE /summary.txt"
fi
echo
""
"$BUNDLE /summary.txt"
echo
"--- Rate Limit Headers ---"
"$BUNDLE /summary.txt"
"Authorization: Bearer $TOKEN "
"https://api.canva.com/rest/v1/designs?limit=1"
"(x-ratelimit|retry-after|content-type|date)"
"$BUNDLE /summary.txt"
echo
"No rate limit headers"
"$BUNDLE /summary.txt"
echo
""
"$BUNDLE /summary.txt"
echo
"--- DNS Resolution ---"
"$BUNDLE /summary.txt"
"$BUNDLE /summary.txt"
echo
"nslookup not available"
"$BUNDLE /summary.txt"
echo
""
"$BUNDLE /summary.txt"
echo
"--- TLS Handshake ---"
"$BUNDLE /summary.txt"
"https://api.canva.com/rest/v1/users/me"
"(SSL|TLS|Connected)"
"$BUNDLE /summary.txt"
true
echo
""
"$BUNDLE /summary.txt"
echo
"--- Environment ---"
"$BUNDLE /summary.txt"
echo
"Node: $(node --version 2>/dev/null || echo 'not found') "
"$BUNDLE /summary.txt"
echo
"OS: $(uname -s -r) "
"$BUNDLE /summary.txt"
echo
"CANVA_CLIENT_ID: ${CANVA_CLIENT_ID:+[SET]} "
"$BUNDLE /summary.txt"
echo
"CANVA_ACCESS_TOKEN: ${CANVA_ACCESS_TOKEN:+[SET]} "
"$BUNDLE /summary.txt"
"$BUNDLE .tar.gz"
"$BUNDLE "
echo
""
echo
"Bundle created: $BUNDLE .tar.gz"
Step 2: Programmatic Diagnostic
interface DiagnosticResult {
check : string ;
status : 'pass' | 'fail' | 'warn' ;
details : string ;
durationMs : number ;
}
async function runCanvaDiagnostics (token : string Promise <DiagnosticResult []> {
const results : DiagnosticResult [] = [];
const start1 = Date .now ();
try {
const res = await fetch ('https://api.canva.com/rest/v1/users/me' , {
headers : { 'Authorization' : `Bearer ${token} ` },
});
results.push ({
check : 'API Reachability' ,
status : res.ok ? 'pass' : res.status === 401 ? 'fail' : 'warn' ,
details : `HTTP ${res.status} ` ,
durationMs : Date .now () - start1,
});
} catch (e : any ) {
results.push ({ check : 'API Reachability' , status : 'fail' , details : e.message , durationMs : Date .now () - start1 });
}
const start2 = Date .now ();
try {
const res = await fetch ('https://api.canva.com/rest/v1/users/me' , {
headers : { 'Authorization' : `Bearer ${token} ` },
});
if (res.ok ) {
const data = await res.json ();
results.push ({
check : 'Token Validity' ,
status : 'pass' ,
details : `user_id: ${data.team_user.user_id} ` ,
durationMs : Date .now () - start2,
});
} else {
results.push ({ check : 'Token Validity' , status : 'fail' , details : `HTTP ${res.status} ` , durationMs : Date .now () - start2 });
}
} catch (e : any ) {
results.push ({ check : 'Token Validity' , status : 'fail' , details : e.message , durationMs : Date .now () - start2 });
}
const start3 = Date .now ();
try {
const res = await fetch ('https://api.canva.com/rest/v1/designs?limit=1' , {
headers : { 'Authorization' : `Bearer ${token} ` },
});
results.push ({
check : 'Scope: design:meta:read' ,
status : res.ok ? 'pass' : res.status === 403 ? 'warn' : 'fail' ,
details : res.ok ? 'Scope active' : `HTTP ${res.status} — scope may not be enabled` ,
durationMs : Date .now () - start3,
});
} catch (e : any ) {
results.push ({ check : 'Scope: design:meta:read' , status : 'fail' , details : e.message , durationMs : Date .now () - start3 });
}
return results;
}
const results = await runCanvaDiagnostics (process.env .CANVA_ACCESS_TOKEN !);
for (const r of results) {
const icon = r.status === 'pass' ? 'OK' : r.status === 'warn' ? 'WARN' : 'FAIL' ;
console .log (`[${icon} ] ${r.check} : ${r.details} (${r.durationMs} ms)` );
}
Sensitive Data Handling ALWAYS REDACT before sharing:
Access tokens and refresh tokens
Client secrets
User IDs (if privacy-sensitive)
HTTP status codes and error messages
Response headers (rate limit info)
Latency measurements
SDK/runtime versions
Error Handling Item Purpose Included HTTP status from /v1/users/me Auth validation Yes Rate limit headers Throttling diagnosis Yes DNS resolution Network path Yes TLS handshake Certificate issues Yes Environment versions Compatibility Yes
Resources
Next Steps For rate limit issues, see canva-rate-limits.
