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mcp-cip-analytics

Discover and run CIP reports or analytics SQL for sales, merchandising, and technical operations. Resolve warehouse access, bound results, and interpret site/date scope.

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SalesforceCommerceCloud/b2c-developer-tooling
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14 de septiembre de 2026 a las 02:38
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SKILL.md
Instrucciones de origen · Vista previa de solo lectura
name
MCP CIP Analytics
description
Discover and run CIP reports or analytics SQL for sales, merchandising, and technical operations. Resolve warehouse access, bound results, and interpret site/date scope.
# CIP analytics Use CIP for warehouse analytics: sales, products, promotions, search, payments, traffic, inventory, and API/controller trends. Use SCAPI for current records; logs/metrics for immediate diagnosis. Read this skill once through resources or `skills_read` (`mcp/cip`), then pass `skillRead: true` to `cip_query`. Discovery needs no acknowledgment. ## Choose and discover 1. `cip_discover` defaults to report search; use `query` for task terms, then `action: "report", name` for parameters, tables used, and available result notes. The catalog is offline. 2. Prefer a curated report when its dimensions/filters answer the question. Preview SQL with `params` only when adapting the report or checking a definition absent from its notes; a standard report does not need a preview before running. 3. For custom analysis, `action: "tables", query: "ccdw_aggr_%"` lists live metadata; `action: "table", name` returns columns. Narrow names/schema and reuse findings. These calls require CIP access. Columns default to 50 per page (lists: 20). Follow `nextOffset` only for needed columns, not to exhaust unrelated metadata. 4. `cip_query` accepts either `report` plus string-valued `params`, or `sql`. Do not invent parameters or use a narrower report that omits requested evidence. ## Configuration and access Reuse `projectDirectory` / `instanceName` and resolved configuration. Requires `tenantId`, Account Manager `clientId` and `clientSecret`; no instance hostname or SCAPI short code is needed. Authentication is managed; do not obtain tokens. CIP supports client credentials only, not user/SLAS/JWT flows. The client needs the **Salesforce Commerce API** role with the selected tenant in its tenant filter; the SDK requests `SALESFORCE_COMMERCE_API:<tenant>`. Tenants ending `_prd` use production analytics; other tenants use staging analytics. `staging: true` / `SFCC_CIP_STAGING=true` forces staging; configured `cipHost` / `SFCC_CIP_HOST` takes precedence. Staging analytics is a service destination, not permission to switch the user's target instance. Non-production data requires Reports & Dashboards data tracking enabled on supported 26.1+ environments. No data or rejected access does not establish zero sales or a healthy system. Missing values: `config_inspect` with masking; ask the user if the target cannot be determined. [MCP configuration](skill://mcp/b2c-config/SKILL.md) explains resolution. For CLI equivalents, configuration, host selection, and availability caveats: [existing CIP skill](skill://b2c-cli/b2c-cip/SKILL.md) (`skills_read` ID `b2c-cli/b2c-cip`) and [analytics guide](https://salesforcecommercecloud.github.io/b2c-developer-tooling/guide/analytics-reports-cip-ccac), plus the [CLI reference](https://salesforcecommercecloud.github.io/b2c-developer-tooling/cli/cip). Read these conditionally, not as extra prerequisites. If that collection is excluded, use `docs_read` query `cli-cip` or the guide URL. Official [JDBC setup and limits](https://developer.salesforce.com/docs/commerce/b2c-commerce/guide/jdbc_access_guide.html). ## Query and interpret - Fix the date window and site scope before querying. Report `from`/`to` are inclusive dates. Supply required dates explicitly; do not silently use this month. - Warehouse numeric `site_id` differs from natural `nsite_id` (often `Sites-Example-Site`) and SCAPI site IDs. Resolve through `ccdw_dim_site`; do not synthesize a natural ID from a configured SCAPI site ID. - Prefer aggregate tables and explicit columns. Filter by date/site, group and calculate in SQL, use stable ordering and LIMIT. Avoid wide `SELECT *`, large fact-table joins, and repeated exploratory full-table queries. - `maxRows` defaults 50, maximum 500; output also caps at 24 KB. `rowCount` counts returned rows, never all matches. If `truncated`, narrow/aggregate or query a disjoint ordered window. No retained cursor; do not present a sample as a total. - Queries time out after 60 seconds by default (maximum 120). Cancellation closes connections best-effort. Quota/rate/timeout errors: narrow the work; do not retry in a loop. Preserve SQLState/HTTP errors and any incomplete evidence. - Warehouse freshness, reporting timezone, currency, and status definitions affect comparisons. Query time is not data freshness. Explain unknown freshness rather than treating warehouse values as live storefront truth. - For period AOV, divide summed revenue by summed orders; never average daily AOVs. Zero orders means undefined AOV; missing dates mean no returned rows, not proven zero sales. Fix complete calendar-week boundaries in the chosen timezone. - Safety Mode applies. CIP uses POST even for metadata and SELECT; READ_ONLY can block these calls. Explain the specific restriction and use only authorized, narrowly scoped exceptions. Skill acknowledgment is not authorization. Read further only for an unresolved question: - Sales gaps, period comparisons, or latest activity: [sales interpretation](skill://b2c-cli/b2c-cip/references/SALES_ANALYSIS.md). - Adapting custom SQL beyond a report: read the matching section in [starter queries](skill://b2c-cli/b2c-cip/references/STARTER_QUERIES.md), not the whole file. Stop when the report and evidence answer the task; no follow-up skill read is required. For incidents, correlate trends with logs and the relevant `b2c-ops` runbook.
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