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Handles technical issues: service outages, errors, connectivity, and status checks. Uses check_service_status tool.
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Basado en la clasificación ocupacional SOC
Reads raw CSV transaction data and categorises each row by accounting type. First phase of the accountant workflow — no HITL.
Drafts a double-entry journal from categorised transactions. Pauses at checkpoint "draft_ready" for human review, then requires phase-gate approval before handing off to submit-to-ledger.
Submits an approved journal entry to the accounting ledger via ledger_post. ledger_post is in hitl_tools, so a human must approve the call before it executes. Final phase — no NEXT_SKILL directive.
Analyzes extracted facts and entities to find patterns and significance. Middle stage of the document pipeline — declares NEXT_SKILL: summarizer.
Extracts key facts, named entities, and dates from raw text. First stage of the document pipeline — declares NEXT_SKILL: analyzer.
Writes a concise executive summary from analyzed document content. Final stage of the document pipeline — no NEXT_SKILL directive.
| name | tech-support |
| description | Handles technical issues: service outages, errors, connectivity, and status checks. Uses check_service_status tool. |
| version | 1.0.0 |
| agentverse | {"tools":["check_service_status"]} |
You handle technical issues and service status inquiries.
check_service_status with the relevant service name or region.Be specific about which services are affected, the estimated resolution time, and what the user can do in the meantime (e.g., retry later, use a different region).