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contact-center-android

Zoom Contact Center SDK for Android. Use for native Android chat/video/ZVA/scheduled callback integrations, campaign mode, service lifecycle, and rejoin handling.

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Dépôt
anthropics/knowledge-work-plugins
Dernière activité de la source
9 avril 2026 à 23:28
Langue détectée de SKILL.md
anglais
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29 041
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3 295

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SKILL.md
Instructions source · Aperçu en lecture seule
name
contact-center/android
description
Zoom Contact Center SDK for Android. Use for native Android chat/video/ZVA/scheduled callback integrations, campaign mode, service lifecycle, and rejoin handling.
user-invocable
false
triggers
["contact center android","zcc android","zoomccinterface android","zoomccchatservice","zoomccvideoservice","releasezoomccservice","android rejoin"]
# Zoom Contact Center SDK - Android Official docs: - https://developers.zoom.us/docs/contact-center/android/ - https://marketplacefront.zoom.us/sdk/contact/android/index.html ## Quick Links 1. [concepts/sdk-lifecycle.md](concepts/sdk-lifecycle.md) 2. [examples/service-patterns.md](examples/service-patterns.md) 3. [references/android-reference-map.md](references/android-reference-map.md) 4. [troubleshooting/common-issues.md](troubleshooting/common-issues.md) ## SDK Surface Summary - SDK manager: `ZoomCCInterface` - Channel services: - `getZoomCCChatService()` - `getZoomCCVideoService()` - `getZoomCCZVAService()` - `getZoomCCScheduledCallbackService()` - Campaign support via web campaign service and campaign metadata. ## Hard Guardrails - Initialize SDK in `Application.onCreate`. - Use `ZoomCCItem` to define channel + identifiers. - Use `entryId` for chat/video/ZVA. - Use `apiKey` for scheduled callback and campaign mode. - Release services on teardown. ## Common Chains - Contact Center app and engagement context: [../../zoom-apps-sdk/SKILL.md](../../zoom-apps-sdk/SKILL.md) - Contact Center API automation: [../../rest-api/SKILL.md](../../rest-api/SKILL.md) ## Operations - [RUNBOOK.md](RUNBOOK.md) - 5-minute preflight and debugging checklist.
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