| name | jira |
| id | jira |
| description | Jira integration for searching recent development context, tracking incidents, and managing issues during RCA |
| category | knowledge |
| connection_check | {"method":"get_token_data","provider_key":"jira","required_any_fields":["access_token","pat_token"],"feature_flag":"is_jira_enabled"} |
| tools | ["jira_search_issues","jira_get_issue","jira_add_comment","jira_create_issue","jira_update_issue","jira_link_issues"] |
| index | Knowledge -- search Jira for recent changes, open bugs, incidents; create/comment on issues |
| rca_priority | 1 |
| allowed-tools | jira_search_issues, jira_get_issue, jira_add_comment, jira_create_issue, jira_update_issue, jira_link_issues |
| metadata | {"author":"aurora","version":"1.0"} |
Jira Integration
Overview
Jira integration for searching recent development context during Root Cause Analysis and tracking incidents afterward. Jira is a mandatory first step in any RCA investigation -- search here BEFORE infrastructure or CI/CD tools.
Jira operates in one of two modes based on user preference (jira_mode):
comment_only (default): Only jira_search_issues, jira_get_issue, and jira_add_comment are available.
full: All six tools are available including create, update, and link.
Instructions
MANDATORY FIRST STEP -- CHANGE CONTEXT & KNOWLEDGE BASE
You MUST call Jira tools BEFORE any infrastructure or CI/CD investigation.
Skipping this step is a failure of the investigation.
Your FIRST tool calls MUST be jira_search_issues.
Tools
Investigation tools (always available):
jira_search_issues(jql='...') -- Search Jira issues using JQL. Returns matching issues with key, summary, status, assignee, labels.
jira_get_issue(issue_key='PROJ-123') -- Get full details of a Jira issue by key. Returns description, status, comments, linked PRs.
jira_add_comment(issue_key='PROJ-123', comment='...') -- Add a comment to a Jira issue. Non-destructive operation.
Write tools (full mode only):
jira_create_issue(project_key='PROJ', summary='...', description='...', issue_type='Bug') -- Create a new Jira issue in a project.
jira_update_issue(issue_key='PROJ-123', ...) -- Update fields on an existing Jira issue.
jira_link_issues(inward_issue='PROJ-123', outward_issue='PROJ-456', link_type='Relates') -- Create a link between two Jira issues (Relates, Blocks, Clones, etc.).
RCA Investigation Flow
Step 1 -- Find related recent work (DO THIS IMMEDIATELY)
jira_search_issues(jql='text ~ "SERVICE" AND updated >= -7d ORDER BY updated DESC') -- Recent tickets for this service
jira_search_issues(jql='type in (Bug, Incident) AND status != Done AND updated >= -14d ORDER BY updated DESC') -- Open bugs/incidents
jira_search_issues(jql='type in (Story, Task) AND status = Done AND updated >= -3d ORDER BY updated DESC') -- Recently completed work (likely deployed)