| name | people-process-audit |
| description | Audit a people-operations process for missed handoffs, stale access, privacy/record gaps, inconsistent treatment, unclear ownership, unnecessary friction, and control failures. |
People Process Audit
Use when this procedure is the primary professional method needed for the assignment.
Procedure
- Confirm the decision or outcome this work must support, its scope, owner, constraints, and definition of success.
- Establish the evidence baseline using process docs, case records with privacy safeguards, access logs, policy, exception history, and owner interviews. Do not fill material gaps with assumptions when they can change the result.
- Select bounded process and period, sample cases, compare to approved procedure, interview operators where appropriate, classify control versus experience issues, and assign remediation.
- Exercise realistic edge, failure, transition, or exception cases that could invalidate the result; record unresolved uncertainty explicitly.
- Validate the output against the original outcome and any neighboring professional contracts so this skill does not silently absorb another specialist's authority.
- Record the resulting artifact, measurements, decisions, provenance, and handoff information needed for another owner to reproduce or continue the work.
Quality gate
Findings are evidence-based, protect employee privacy, and distinguish operational defects from matters requiring legal or leadership judgment.