pulse-monthly

name	pulse-monthly
description	Monthly community report — aggregates Discord and WhatsApp activity for the full month: MAM, growth, sentiment trends, top contributors, product insights, docs gaps, and week-over-week evolution. Generates an HTML report using the Evolution brand. Use when user says 'community monthly', 'monthly community report', 'monthly pulse', or any reference to monthly community analysis.

Monthly Community Report

Monthly routine that analyzes all Discord and WhatsApp activity for the month and generates a complete HTML report with trends, insights, and recommendations.

Always respond in English.

Workflow

Step 1 — Determine period

• Reference month: previous month (e.g., if today is 04/01, analyze March)
• Period: first to last day of the reference month
• Divide the month into weeks (W1, W2, W3, W4/W5) for trend analysis

Step 2 — Collect Discord data (30 days)

Use the /discord-get-messages skill to fetch messages for the month in the main channels.

Guild ID: YOUR_GUILD_ID

Channels to monitor:

• All community text channels (chat-pt, chat-en, chat-es, help, feedback, suggestions, showcase, news)
• New members channel (🆕・new-members)

For each channel, fetch paginated messages (100 per request) until covering the full month.

Step 3 — Collect WhatsApp data (30 days)

Use the /int-whatsapp skill:

python3 {project-root}/.claude/skills/int-whatsapp/scripts/whatsapp_client.py messages_30d
python3 {project-root}/.claude/skills/int-whatsapp/scripts/whatsapp_client.py stats --start YYYY-MM-01 --end YYYY-MM-DD
python3 {project-root}/.claude/skills/int-whatsapp/scripts/whatsapp_client.py groups --start YYYY-MM-01 --end YYYY-MM-DD

Step 4 — Calculate monthly KPIs

1. MAM (Monthly Active Members): unique members who sent a message in the month (Discord + WhatsApp)
2. Total Messages: Discord + WhatsApp separate and combined
3. New Members: entries in Discord 🆕・new-members for the month
4. Resolution Rate: answered questions / total in #help (goal: >80%)
5. Comparison: compare all KPIs with the previous month (read previous report if it exists in workspace/community/reports/monthly/)

Step 5 — Weekly evolution

For each week of the month, calculate:

• Messages
• Active members
• New members
• Sentiment (positive/neutral/negative)
• Open support tickets

Present in a table to visualize the trend throughout the month.

Step 6 — Metrics by platform

Discord:

• Total messages, active members, support tickets, sentiment
• Most active channel, most helped channel

WhatsApp:

• Total messages, active groups, unique participants, sentiment
• Most active group

Step 7 — Top contributors

Rank by message volume + answers given in #help:

• Top 10 most active members
• Main platform (Discord/WhatsApp)
• Highlight (helper, active new member, topic leader)

Step 8 — Month's topics

Group all discussions by theme:

• Top 10 most discussed topics
• Frequency, sentiment by topic
• Sources (Discord, WhatsApp, or both)

Step 9 — Product insights

1. Requested features: spontaneous feature requests (with frequency)
2. Reported bugs: technical problems mentioned (with frequency)
3. Docs gaps: recurring questions whose answers should be in the documentation

Step 10 — Sentiment trend

For each week of the month:

• % positive, % neutral, % negative
• Trend: improving, stable, worsening

Step 11 — Analysis and recommendations

Analysis (3-5 bullets):

• Community growth or contraction
• Engagement patterns (peak days/times)
• Sentiment evolution
• Support effectiveness
• Discord vs WhatsApp: which platform is growing more?

Recommendations (3-5 bullets):

• Actions to improve engagement
• Docs to create/update
• Features to prioritize based on feedback
• Members to recognize/engage

Step 12 — Generate HTML report

Read the template at .claude/templates/html/custom/community-monthly-report.html and replace ALL {{PLACEHOLDER}}.

For dynamic rows, use the pattern from the other pulse skills:

Weeks:

<tr>
  <td>Week 1 (01-07/MM)</td>
  <td class="right">XXX</td>
  <td class="right">XX</td>
  <td class="right">X</td>
  <td class="right"><span class="badge green">Positive</span></td>
  <td class="right">X</td>
</tr>

Top contributors:

<tr>
  <td>Nome</td>
  <td><span class="badge blue">Discord</span></td>
  <td class="right">XXX</td>
  <td class="right">XX</td>
  <td><span class="badge green">Helper</span></td>
</tr>

Topics:

<div class="list-item">Topic — XX mentions, positive/mixed/negative sentiment</div>

Features/Bugs:

<div class="list-item">Description — X mentions (Discord/WhatsApp)</div>

Docs gaps:

<tr>
  <td>Recurring question</td>
  <td>Discord #help / WhatsApp</td>
  <td class="right">X times</td>
  <td><span class="badge yellow">Installation</span></td>
</tr>

Step 13 — Save

Save to:

workspace/community/reports/monthly/[C] YYYY-MM-community-monthly.html

Create the directory workspace/community/reports/monthly/ if it does not exist.

Step 14 — Confirm

## Community Monthly generated

**File:** workspace/community/reports/monthly/[C] YYYY-MM-community-monthly.html
**Month:** {reference month}
**MAM:** {N} ({delta}%) | **Messages:** {N} | **New:** {N}
**Sentiment:** {trend} | **Resolution:** {X}%
**Highlights:** {N} features, {N} bugs, {N} docs gaps