twinmind-incident-runbook

name	twinmind-incident-runbook
description	Incident response for TwinMind failures: transcription not starting, audio not captured, sync failures, and calendar disconnect. Use when implementing incident runbook, or managing TwinMind meeting AI operations. Trigger with phrases like "twinmind incident runbook", "twinmind incident runbook".
allowed-tools	Read, Write, Edit, Bash(npm:*), Bash(curl:*), Grep
version	1.13.0
license	MIT
author	Jeremy Longshore <[e-mail]>
tags	["saas","twinmind","incident-response"]
compatibility	Designed for Claude Code

TwinMind Incident Runbook

Overview

Incident response for TwinMind failures: transcription not starting, audio not captured, sync failures, and calendar disconnect. TwinMind uses the Ear-3 speech model (5.26% WER, 3.8% DER) for transcription, with GPT-4, Claude, and Gemini for AI summarization.

Prerequisites

• TwinMind account (Free, Pro $10/mo, or Enterprise)
• Chrome extension installed and authenticated
• Understanding of TwinMind workflow

Instructions

Step 1: Setup

TwinMind operates as a Chrome extension and mobile app with optional API access for Pro/Enterprise users.

# TwinMind API access (Pro/Enterprise)
export TWINMIND_API_KEY="your-api-key"
curl -H "Authorization: Bearer $TWINMIND_API_KEY" https://api.twinmind.com/v1/health
# Expected: {"status": "ok"}

Step 2: Implementation

// TwinMind Incident Runbook implementation
// Core TwinMind integration
const twinmind = {
  transcriptionModel: "ear-3",
  languages: ["en", "es", "ko", "ja", "fr"],
  features: ["transcription", "summary", "action-items"],
  privacyMode: "on-device", // Audio never stored
};

// Check transcription capabilities
async function verify() {
  const health = await fetch("https://api.twinmind.com/v1/health");
  console.log(,  health.());
}