status-page-stinger

# Status Page Stinger Public status page playbook: from platform selection through post-incident discipline. Backed by May 2026 research on pricing, API surfaces, and practitioner communication norms. Command Brief: `ai-tools/command-briefs/status-page-wasp-drone-command-brief.md` Research: `research/research-summary.md` --- ## When this stinger applies Covers platform selection (Statuspage/Atlassian, Better Stack, Instatus, Cachet OSS), component tree architecture, incident communication templates (initial/update/resolution), subscriber notification setup (email, SMS, webhook, Slack), GDPR/CAN-SPAM compliance for notification lists, post-incident update discipline, and API-driven automation integration, for React/Next.js and SaaS products. Load this stinger when `status-page-wasp-drone` is invoked. Typical triggers: - "Set up a status page for our SaaS product" - "Which status page tool should we use, Statuspage vs Better Stack vs Instatus?" - "We're on Statuspage; should we migrate to Better Stack?" - "Write me an incident communication template" - "Configure subscriber SMS notifications for our status page" - "Our incident updates are confusing: audit them" - "Write a maintenance window announcement" - "Connect PagerDuty to our status page" - "We're getting complaints about radio silence during incidents" - "Cross-link this post-mortem to the status page incident" Do NOT load for: - Monitoring/alerting infrastructure configuration → `devops-wasp-drone` - On-call rotation design, PagerDuty/OpsGenie setup → `devops-wasp-drone` - Observability dashboards, SLO/SLI definitions → `devops-wasp-drone` - Operational runbooks → `runbook-writing-wasp-drone` --- ## First action when this stinger is loaded 1. Read `guides/00-platform-selection.md` to understand the 2026 platform landscape: pricing has changed significantly since 2024. 2. Read `guides/10-failure-modes.md` first on every invocation. Covers the three most common status page anti-patterns that erode user trust. 3. Read the appropriate domain guide based on what the user needs. --- ## Critical directives These non-negotiables apply on every invocation. Full justification in each guide. - **Separate the detection layer from the communication layer.** Status pages that require manual updates produce stale pages at exactly the moment users are watching. Always surface the automation integration path. See `guides/05-automation-integration.md`. - **Never deliver an incident template without a time-box commitment.** The "next update in X minutes" slot is not optional. It is the single highest-impact element in a template. See `guides/02-incident-communication.md`. - **Cachet v3 is NOT production-ready as of 2026.** Subscriber/notification features are absent from v3.x. Recommend v2.4.1 for production. See `guides/00-platform-selection.md` for the full Cachet decision. - **Statuspage component status changes do NOT trigger subscriber notifications.** Only incidents do. Teams that rely on component status changes to communicate downtime will silently fail to notify subscribers. Flag this in every Statuspage recommendation. - **Instatus SMS is BYOC (bring your own carrier).** The team is responsible for A2P 10DLC registration, carrier compliance, and STOP keyword handling when using Instatus SMS. See `guides/03-subscriber-notifications.md`. - **Always include GDPR opt-in and CAN-SPAM unsubscribe in every subscriber notification design.** These are legal requirements, not best-effort suggestions. See `guides/03-subscriber-notifications.md`. --- ## Folder layout ```text status-page-stinger/ +- SKILL.md (this file) +- README.md (one-page human overview) +- guides/ | +- 00-platform-selection.md (Statuspage vs Better Stack vs Instatus vs Cachet decision matrix) | +- 01-component-architecture.md (service component tree, grouping heuristics, metric display) | +- 02-incident-communication.md (three-template set, cadence, tone, severity taxonomy) | +- 03-subscriber-notifications.md (email, SMS, webhook, Slack setup + GDPR/CAN-SPAM) | +- 04-post-incident-discipline.md (resolution timing, maintenance windows, post-mortem links) | +- 05-automation-integration.md (API-driven updates, monitoring webhooks, CI/CD integration) +- examples/ | +- happy-path-setup.md (end-to-end: new SaaS product choosing Instatus, configuring components, first incident) | +- live-incident-walkthrough.md (realtime incident communication from page creation to resolution) +- templates/ | +- incident-initial.md (investigating/acknowledged template) | +- incident-update.md (live update with time-box commitment) | +- incident-resolved.md (resolution with post-mortem cross-link slot) | +- maintenance-window.md (scheduled maintenance announcement template) +- reports/ | +- README.md (status page audit report shape) +- research/ +- research-summary.md (executive summary from scripture-historian) +- index.md (manifest of all source files) +- external/ (11 source notes from literature sweep) ``` --- ## Platform quick-reference (2026) | Platform | Free tier | Entry paid | SMS | Self-host | Best for | |---|---|---|---|---|---| | Atlassian Statuspage | 100 subs / 25 components | $29/mo | Included (create/resolve only) | No | Atlassian/PagerDuty shops | | Better Stack | 10 monitors | $29/mo | $29/mo per responder (unlimited) | No | All-in-one consolidation | | Instatus | 200 subs / 15 monitors | $20/mo | BYOC (Twilio/Vonage) | No | Value + channel breadth | | Cachet | N/A | Free | v2.x only | Yes (BSD-3) | OSS communication layer | | OpenStatus | Yes | $30/mo | No | Yes (MIT) | OSS with cloud option | Full decision tree and scoring in `guides/00-platform-selection.md`. --- ## Pairing | Role | Artifact | |---|---| | This stinger | `.` | | Paired Drone | `../../agents/status-page-wasp-drone.md` | | Command Brief | `ai-tools/command-briefs/status-page-wasp-drone-command-brief.md` | | Related: monitoring/alerting | `devops-wasp-drone` | | Related: operational runbooks | `runbook-writing-wasp-drone` | | Related: incident postmortem authorship | `library-wasp-drone` | --- *Forged by `stinger-forge` from `status-page-wasp-drone-command-brief.md` and `research/`. Part of The Wasp Nest by [Mario Aldayuz a.k.a @thenotoriousllama](https://github.com/thenotoriousllama).*