| name | clarity-narrative |
| description | Stage 3 of the stranger test — the heart of the audit. Walk the page section by section carrying the question the visitor is holding at that moment; any section that answers no pending question is an exit ramp. Sequential by nature — never run in parallel. Scored 0-10. |
clarity-narrative — the question ladder
A page is not a stack of sections; it is a conversation in which only one
side talks. At every scroll position the visitor holds exactly one dominant
question, put there by what they just read. A section earns its place by
answering the pending question and planting the next one — Sugarman's
slippery slide: the sole purpose of each element is to get the next element
read. A section that answers a question nobody is holding yet (or no
question at all) is an exit ramp: the slide's grease runs out and the
visitor steps off.
This stage MUST run sequentially over the inventory's sections in scroll
order — the pending-question state is the audit.
Procedure
- Initialize the question state from the fold: after a good hero, the
visitor typically holds "will this work for me?" — but derive it from
the actual hero, don't assume.
- For each section in order, record a ledger row:
- holding: the question the visitor carries into this section
- answers?: does this section answer it (fully / partly / no)
- plants: the question the section leaves the visitor holding
- verdict:
advances · stalls (repeats an answered question) ·
exit-ramp (answers nothing pending) · premature (answers a question
not yet raised — e.g., pricing detail before value is established)
- Also check the canonical question arc for order violations. The default
arc — adapt to the site, don't force it:
what is this? → will it work for me? → says who? (proof) →
what's the catch? (objections/cost) → what do I do? (action).
Proof before claim is wasted; catch before desire kills desire.
- Check open loops honestly used: a planted question (curiosity gap,
Loewenstein) must be paid off later on the page. Unpaid loops read as
bait; count them.
- Check the ending: the last section before the footer should land on
the action question with the action present — the slide ends at the
button, not at a philosophical shrug.
Rubric weights
Question-ladder integrity (every section advances) ×3 · arc order ×2 ·
exit-ramp count ×2 · loop payoff ×1 · ending-on-action ×1. Momentum test ×1:
read the section headings alone top to bottom — do they tell the argument
by themselves (Ogilvy: many readers read only headlines)?
Anchored bands
- 9–10 — Every section advances; the heading skeleton alone tells the
argument; zero exit ramps; the last scroll lands on the action.
- 7–8 — One stall or one premature section; no true exit ramp; arc order
holds.
- 5–6 — One exit ramp, or proof arrives after the catch, or two-plus
stalls — the visitor can finish but must push through dead patches.
- 3–4 — Multiple exit ramps; sections ordered by the org chart or the
feature list rather than the visitor's questions.
- 0–2 — No discernible thread; the page is an inventory of statements.
Findings
One finding per defective section, anchored to it. Directions:
answer-pending, reorder-earlier, reorder-later, cut-section,
payoff-loop, end-on-action. Evidence = the holding-question at entry
(from your ledger) plus the section's actual first line. Include the
section-by-section ledger table in the stage output — it is the evidence
base and the most useful artifact for the site owner.
Doctrine suppression applies (e.g., a doctrine that forbids persona-led
sections means the fix for a persona gap is never "add a personas grid").
References: references/narrative-experts.md.