troubleshoot-apache-pulsar

name	troubleshoot-apache-pulsar
description	Use when diagnosing issues with Apache Pulsar: availability, latency, saturation & resource utilization, or backlog & consumer health degradation. Queries Netdata via MCP for broker process health, bookie process health, bookie journal sync latency, metadata store request latency, bookie add entry in-progress count, applies the diagnostic tree from the Netdata operator playbook, and recommends remediation.
version	0.1.0
author	Netdata
license	Apache-2.0
tags	["netdata","troubleshoot","mcp","apache-pulsar"]

Troubleshoot Apache Pulsar

When to use this skill

• Any time the user reports a Apache Pulsar service behaving outside its expected envelope (elevated errors, latency, saturation, resource exhaustion, or unexpected restarts).
• An on-call engineer is paging on a Netdata alert tied to a Apache Pulsar instance and wants a structured triage path.

Key facts

• This skill wraps the Netdata operator playbook for Apache Pulsar. It does not replace the playbook; it routes a coding agent through MCP queries against the same signals the playbook relies on.
• Apache Pulsar is a distributed messaging system with a two-layer architecture that fundamentally shapes how you monitor it. Understanding this separation is the single most important prerequisite before looking at any signal.
• The playbook decomposes Apache Pulsar health into 9 signal domains: Availability, Latency, Saturation & Resource Utilization, Backlog & Consumer Health, Replication & Consistency, Resource Pressure. Each domain maps to one rule file in this skill.
• Netdata observes the signals listed in the rule files via its native collectors, plus any OpenTelemetry-shipped metrics that your Apache Pulsar instrumentation adds. Both paths end at the same MCP query surface.
• Netdata's pulsar collector emits 47 context(s) under pulsar.*. The rule files enumerate which contexts surface which domain; the Verification section below names the load-bearing ones explicitly.

Step-by-step

1. Confirm the Apache Pulsar service is up. Query Netdata via MCP with list_nodes and filter by the host running the target. A missing node means the symptom is at the network or orchestrator layer, not inside the service.
2. Pull the last 15 minutes of signals for the target. Use query_metrics against the contexts listed in the domain rule files. Run find_anomalous_metrics in parallel over the same window; anomalies frame which rule file to read first.
3. Correlate with host-level signals (system.cpu.utilization, system.memory.usage, system.disk.io_time). Many service-level failures have a host-resource precursor.
4. Apply the remediation hinted at in the matching rule file or the operator playbook. Re-run the MCP queries from the Verification section to confirm the signals returned to expected ranges. A fix that does not move the signal back is not a fix.

Handy MCP call templates

# Discover metrics from Apache Pulsar
list_metrics with q="pulsar"

# Pull a specific context over the last window
query_metrics with context="pulsar.messages_rate", relative_window=-15m

# Rank anomalies for the service or host
find_anomalous_metrics with node=<host> and context_pattern="pulsar.*"

# Correlate a known problem context with others
find_correlated_metrics around the incident window

# Show current alert state
list_raised_alerts scoped to the node

Common mistakes

• Treating Apache Pulsar as a generic HTTP or process health check. Apache Pulsar has specific failure archetypes (see Key facts) that generic checks miss.
• Stopping at the first anomalous metric. Several archetypes produce correlated spikes; use find_correlated_metrics to widen the search before concluding a root cause.
• Quoting percentile latency without the sample count. Low traffic plus a single slow request moves p99 by seconds.
• Reading dashboards for a window shorter than the failure's fingerprint. Slow-brew failures (queue growth, bloat, memory fragmentation) need 30+ minutes of data to see the trend.
• Skipping the host-level correlation. A process-level fix for a noisy-neighbour problem does not hold.
• Assuming alert thresholds are tuned for your workload. Tune against observed Apache Pulsar traffic before escalating an alert configuration issue.

Verification

Run these MCP queries against the Netdata instance that sees the Apache Pulsar service. Every context listed below is a real Netdata chart name; the agent does not need to guess.

1. list_metrics filtered by q="pulsar" (returns every pulsar.* context Netdata sees)
2. query_metrics with contexts=[pulsar.messages_rate, pulsar.throughput_rate, pulsar.storage_operations_rate, pulsar.subscription_msg_rate_redeliver, pulsar.replication_rate, pulsar.replication_throughput_rate] and relative_window=-30m
3. find_anomalous_metrics filtered by node=<host> and context_pattern="pulsar.*"

Load-bearing contexts for this service:

• pulsar.messages_rate: Messages Rate (messages/s). Dimensions: publish, dispatch.
• pulsar.throughput_rate: Throughput Rate (KiB/s). Dimensions: publish, dispatch.
• pulsar.storage_operations_rate: Storage Read/Write Operations Rate (message batches/s). Dimensions: read, write.
• pulsar.subscription_msg_rate_redeliver: Subscriptions Redelivered Message Rate (messages/s). Dimensions: redelivered.
• pulsar.replication_rate: Replication Rate (messages/s). Dimensions: in, out.
• pulsar.replication_throughput_rate: Replication Throughput Rate (KiB/s). Dimensions: in, out.

A clean result means every context is within its expected band and the find_anomalous_metrics list is empty or contains only already-acknowledged items. If the fix was real, re-running the same queries 10 minutes after applying it will show a clean result. If it does not, revert and look deeper.

When the fix does not hold

If signals drift back into the anomalous range within 30 minutes of a remediation, the cause was deeper than the applied change. Typical misdiagnoses for Apache Pulsar:

• Host-resource pressure masquerading as application bug.
• Dependent service (DB, cache, upstream) causing a secondary symptom in the instrumented service.
• Configuration change that was never reloaded (some subsystems only pick up config on full restart).

Escalate by widening the query window: 2-6 hours instead of 15 minutes. Slow-moving causes are invisible at triage window sizes.

References

• rules/availability.md
• rules/latency.md
• rules/saturation-resource-utilization.md
• rules/backlog-consumer-health.md
• rules/replication-consistency.md
• rules/resource-pressure.md
• rules/internal-state.md
• rules/errors.md
• rules/bookkeeper-storage-internals.md
• Netdata operator playbook: the authoritative source material this skill summarizes.
• skills/netdata-mcp-integration/ for the transport setup.
• skills/netdata-otel-setup/ if additional application signals are needed beyond what Netdata collects natively.