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When the AI leads vs. when the user leads, and how to hand off control.
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Basé sur la classification professionnelle SOC
| name | mixed-initiative-flow |
| description | When the AI leads vs. when the user leads, and how to hand off control. |
Mixed-initiative interaction is when both the human and the AI can take the lead. The designer decides who drives at each moment — and how control transfers between them.
Interactions sit on a spectrum:
The moment control shifts from one party to the other is where most interactions fail. Design these transitions:
The AI should take initiative when:
The user should retain control when:
Proactively identifying failure modes, misuse, and unintended consequences.
Managing shared context, memory, and state across multiple agents.
Coordinating text, image, voice, and tool-use modalities in a single interaction.
Helping users form warranted trust in the AI — neither overtrust nor undertrust — through deliberate confidence and source signalling.
Reading user emotional state from text signals — caps, punctuation density, repetition, latency — and adapting before the user disengages.
Designing review workflows to surface and mitigate bias in AI outputs.
