b2c-scapi-admin

name

b2c-scapi-admin

description

Build backend integrations that sync data between B2C Commerce and external systems like ERPs, OMS, WMS, or CRMs using SCAPI Admin APIs. Use this skill whenever the user needs to pull or push orders, products, inventory, or customer data programmatically from a backend service, set up server-to-server authentication with Account Manager client credentials and admin OAuth scopes, implement bulk inventory imports with NDJSON, or call any Commerce API from a script or pipeline (not a storefront). Also use when building nightly data exports, warehouse sync jobs, or customer data integrations — even if they just say "pull orders into our ERP" or "sync inventory from the warehouse".

SCAPI Admin APIs

This skill guides you through consuming Admin APIs for backend integrations, data synchronization, and management operations. Admin APIs are designed for server-to-server integration, not storefront use.

Note: For shopper-facing APIs (products, baskets, checkout), see b2c-scapi-shopper. This skill focuses on admin/backend operations.

Overview

Admin APIs are designed for backend systems and integrations:

• Client: Backend services, ETL pipelines, management tools
• Authentication: Account Manager OAuth (client credentials)
• Response Time: < 60 seconds (HTTP 504 if exceeded)
• Usage: Moderate frequency, batch operations preferred

Base URL Structure

https://{shortCode}.api.commercecloud.salesforce.com/{apiFamily}/{apiName}/v1/organizations/{organizationId}/{resource}

Example:

https://kv7kzm78.api.commercecloud.salesforce.com/product/products/v1/organizations/f_ecom_zzte_053/products/25518823M

Note: Admin APIs typically don't require siteId parameter (unlike Shopper APIs).

Authentication

Admin APIs use Account Manager OAuth with client credentials flow.

Get Admin Token via CLI

# Get admin token (uses clientId/clientSecret from dw.json)
b2c auth token

# Get token with specific scopes
b2c auth token --auth-scope sfcc.orders --auth-scope sfcc.products

# Get token as JSON (includes expiration)
b2c auth token --json

See b2c-config skill for configuration details.

Get Token Programmatically

curl "https://account.demandware.com/dwsso/oauth2/access_token" \
  --request 'POST' \
  --user "${CLIENT_ID}:${CLIENT_SECRET}" \
  --header 'Content-Type: application/x-www-form-urlencoded' \
  --data "grant_type=client_credentials" \
  --data-urlencode "scope=SALESFORCE_COMMERCE_API:${TENANT_ID} ${SCOPES}"

Example:

CLIENT_ID="your-client-id"
CLIENT_SECRET="your-client-secret"
TENANT_ID="zzte_053"
SCOPES="sfcc.orders sfcc.products"

TOKEN=$(curl -s "https://account.demandware.com/dwsso/oauth2/access_token" \
  -u "$CLIENT_ID:$CLIENT_SECRET" \
  -d "grant_type=client_credentials" \
  --data-urlencode "scope=SALESFORCE_COMMERCE_API:$TENANT_ID $SCOPES" \
  | jq -r '.access_token')

Dual Scope Requirement

Admin APIs require two types of scopes:

1. Tenant scope: SALESFORCE_COMMERCE_API:{tenant_id} - grants access to the tenant
2. API-specific scopes: sfcc.catalogs, sfcc.orders.rw, etc. - grants API access

scope=SALESFORCE_COMMERCE_API:zzte_053 sfcc.catalogs sfcc.products.rw

See OAuth Scopes Reference for the complete scope list.

Account Manager Setup

1. Log into Account Manager
2. Navigate to API Client > Add API Client
3. Configure:
   • Display Name and Password (client secret)
   • Assign Organizations (your B2C instances)
   • Role: "Salesforce Commerce API"
   • Token Endpoint Auth Method: client_secret_post
   • Access Token Format: JWT
   • Allowed Scopes: Add required scopes
4. Copy the Client ID

API Families

Products API

Manage product catalog data.

// Get product
const product = await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/product/products/v1/organizations/${orgId}/products/${productId}`,
    {
        headers: { 'Authorization': `Bearer ${adminToken}` }
    }
).then(r => r.json());

// Update product
await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/product/products/v1/organizations/${orgId}/products/${productId}`,
    {
        method: 'PATCH',
        headers: {
            'Authorization': `Bearer ${adminToken}`,
            'Content-Type': 'application/json'
        },
        body: JSON.stringify({
            name: { default: 'Updated Product Name' },
            shortDescription: { default: 'New description' }
        })
    }
);

Required Scopes:

• Read: sfcc.products
• Write: sfcc.products.rw

Catalogs API

Manage catalog structure and assignments.

// List catalogs
const catalogs = await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/product/catalogs/v1/organizations/${orgId}/catalogs`,
    {
        headers: { 'Authorization': `Bearer ${adminToken}` }
    }
).then(r => r.json());

// Get catalog details
const catalog = await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/product/catalogs/v1/organizations/${orgId}/catalogs/${catalogId}`,
    {
        headers: { 'Authorization': `Bearer ${adminToken}` }
    }
).then(r => r.json());

Required Scopes:

• Read: sfcc.catalogs
• Write: sfcc.catalogs.rw

Orders API

Retrieve and manage orders.

// Get order by number
const order = await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/checkout/orders/v1/organizations/${orgId}/orders/${orderNo}?siteId=${siteId}`,
    {
        headers: { 'Authorization': `Bearer ${adminToken}` }
    }
).then(r => r.json());

// Update order status
await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/checkout/orders/v1/organizations/${orgId}/orders/${orderNo}?siteId=${siteId}`,
    {
        method: 'PATCH',
        headers: {
            'Authorization': `Bearer ${adminToken}`,
            'Content-Type': 'application/json'
        },
        body: JSON.stringify({
            status: 'completed',
            shippingStatus: 'shipped'
        })
    }
);

Required Scopes:

• Read: sfcc.orders
• Write: sfcc.orders.rw

Inventory Availability API

Manage product inventory.

// Get inventory for a product
const availability = await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/inventory/availability/v1/organizations/${orgId}/availability-records/search`,
    {
        method: 'POST',
        headers: {
            'Authorization': `Bearer ${adminToken}`,
            'Content-Type': 'application/json'
        },
        body: JSON.stringify({
            skus: ['SKU001', 'SKU002'],
            locationIds: ['warehouse-1']
        })
    }
).then(r => r.json());

// Update inventory
await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/inventory/availability/v1/organizations/${orgId}/availability-records`,
    {
        method: 'PATCH',
        headers: {
            'Authorization': `Bearer ${adminToken}`,
            'Content-Type': 'application/json'
        },
        body: JSON.stringify({
            records: [{
                sku: 'SKU001',
                locationId: 'warehouse-1',
                onHand: 100,
                effectiveDate: new Date().toISOString()
            }]
        })
    }
);

Required Scopes:

• Read: sfcc.inventory.availability
• Write: sfcc.inventory.availability.rw

Inventory IMPEX API

High-performance bulk inventory import. Use for 1000+ SKU updates.

Critical Requirements:

• Files > 100MB MUST be gzip compressed
• Use newline-delimited JSON (NDJSON), not comma-separated arrays
• Don't run imports during location graph changes
• Use delta imports (changed data only) for best performance
• Future quantity values must be > 0

// Step 1: Initiate import
const importJob = await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/inventory/impex/v1/organizations/${orgId}/availability-records/imports`,
    {
        method: 'POST',
        headers: {
            'Authorization': `Bearer ${adminToken}`,
            'Content-Type': 'application/json'
        },
        body: JSON.stringify({})
    }
).then(r => r.json());

// Step 2: Prepare newline-delimited JSON
const ndjsonData = inventoryRecords
    .map(r => JSON.stringify({
        recordId: r.recordId || crypto.randomUUID(),
        sku: r.sku,
        locationId: r.locationId,
        onHand: r.quantity,
        effectiveDate: new Date().toISOString()
    }))
    .join('\n');

// Step 3: Upload data to the uploadLink
await fetch(importJob.uploadLink, {
    method: 'POST',
    headers: { 'Content-Type': 'application/json' },
    body: ndjsonData
});

// Step 4: Monitor status
const status = await fetch(importJob.importStatusLink, {
    headers: { 'Authorization': `Bearer ${adminToken}` }
}).then(r => r.json());

Required Scope: sfcc.inventory.impex-inventory

Note: Inventory IMPEX logs don't appear in Log Center. Use correlation IDs and monitor import status directly.

See Integration Patterns Reference for bulk import best practices.

Customers API

Manage customer data.

// Search customers
const customers = await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/customer/customers/v1/organizations/${orgId}/customer-search?siteId=${siteId}`,
    {
        method: 'POST',
        headers: {
            'Authorization': `Bearer ${adminToken}`,
            'Content-Type': 'application/json'
        },
        body: JSON.stringify({
            query: {
                textQuery: { fields: ['email'], searchPhrase: '[e-mail]' }
            }
        })
    }
).then(r => r.json());

Required Scopes:

• Read: sfcc.shopper-customers
• Write: sfcc.shopper-customers.rw

Promotions API

Manage promotions and campaigns.

// Get promotion
const promotion = await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/pricing/promotions/v1/organizations/${orgId}/promotions/${promotionId}?siteId=${siteId}`,
    {
        headers: { 'Authorization': `Bearer ${adminToken}` }
    }
).then(r => r.json());

// Update promotion
await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/pricing/promotions/v1/organizations/${orgId}/promotions/${promotionId}?siteId=${siteId}`,
    {
        method: 'PATCH',
        headers: {
            'Authorization': `Bearer ${adminToken}`,
            'Content-Type': 'application/json'
        },
        body: JSON.stringify({
            enabled: true,
            startDate: '2024-06-01T00:00:00Z',
            endDate: '2024-06-30T23:59:59Z'
        })
    }
);

Required Scopes:

• Read: sfcc.promotions
• Write: sfcc.promotions.rw

Request Tracking

Correlation IDs

Include correlation IDs for tracking requests across systems:

const correlationId = crypto.randomUUID();

const response = await fetch(url, {
    headers: {
        'Authorization': `Bearer ${adminToken}`,
        'correlation-id': correlationId
    }
});

console.log(`Request ${correlationId} completed`);
// Search Log Center: externalID:({correlationId})

Verbose Logging

Enable verbose logging for debugging:

const response = await fetch(url, {
    headers: {
        'Authorization': `Bearer ${adminToken}`,
        'sfdc_verbose': 'true'
    }
});

Check Log Center under scapi.verbose category.

Note: Some Admin APIs (CDN Zones, Inventory, Shopper Context) don't log to Log Center.

Error Handling

Common Errors

Status	Meaning	Action
400	Bad Request	Check request body/parameters
401	Unauthorized	Token expired - get new token
403	Forbidden	Missing scope or tenant access
404	Not Found	Resource doesn't exist
429	Rate Limited	Implement backoff
500	Server Error	Retry with backoff
504	Timeout	Request took > 60 seconds

Rate Limiting

Admin APIs have lower rate limits than Shopper APIs. For bulk operations:

• Use batch endpoints when available
• Implement exponential backoff for 429 responses
• Consider inventory IMPEX for large data imports
• Spread operations over time for non-urgent updates

Related Skills

• b2c-config - Get admin tokens via CLI
• b2c-scapi-shopper - Shopper-facing APIs
• b2c-scapi-schemas - Browse OpenAPI schemas

Reference Documentation

• OAuth Scopes Reference - Complete admin scope reference
• Integration Patterns - ETL, sync, and bulk import patterns