| name | customer-evidence-research |
| description | Produce a source-led customer research artifact that separates evidence, claims, inference, uncertainty, and next actions. |
Customer evidence research
Load company-work-packet first. Build an evidence ledger before writing conclusions. Generated summaries are analysis, not sources.
sources:
- id: interview-014
type: customer-interview
location: approved-reference
access: approved
claims:
- id: claim-001
statement: Teams choose the product to reduce manual handoffs.
sources: [interview-014]
status: supported
Create artifacts/<slug>/insight-brief.md with: question, evidence, supported conclusions, inference, open questions, recommended next action, and review status.
Do not update customer records, send research, or make a product decision without packet authority and the required review.