lisa-qa-fail

name	lisa-qa-fail
description	QA failure front door
allowed-tools	["Skill","Bash","Read","Glob","Grep"]

QA Fail: $ARGUMENTS

Convert a human failure observation into the exact artifact the fixing agent needs. Two inputs arrive together or the report cannot be filed: a target ticket and the tester's verbatim description (what they did, what they expected, what happened, plus any screenshots).

Phase 1 — Resolve the target ticket

• Tied report (invoked from lisa-qa-queue with a key): use it.
• Untied report ("I found something broken: …"): run duplicate-discovery BEFORE any write, reusing the mandatory relationship-discovery searches defined by the configured tracker's write skill (dispatched through lisa-tracker-write): search open and recently-closed tickets in the affected area, and the current QA-queue set. If an existing ticket covers it, that ticket is the target — update it, never file a twin. Only when the search documents no match, create a new Bug via lisa-tracker-write (which enforces the full quality gates) with explicit build_ready: true per the ready-role-filing rule — omitted is NOT build-ready on any tracker, and a rework Bug nothing claims is an incomplete handoff — and treat it as the target. Report which path was taken.

Phase 2 — Structured failure report

Fetch the bundle via lisa-tracker-read. Post one comment:

[lisa-qa-fail] QA failure — <one-line summary>
Reported by: <tester> on <date>, against <environment>
Steps to reproduce: <numbered, from the tester's words>
Expected: <what the ticket/AC promised, quoted or paraphrased faithfully>
Actual: <what the tester observed, verbatim where possible>
Failed acceptance criterion: <AC number/text from the ticket — or "not covered by any AC" (see gap)>
Attachments: <screenshots if provided>

Preserve the tester's language in Actual — their words are the evidence; your job is structure, not rewording.

Phase 3 — Expectation-gap diagnosis

Answer explicitly: why did the implementing agent believe this was done? Locate the prior cycle's done-evidence — the build-evidence comment (lisa-tracker-evidence output), the merged PR's verification section, and any codified regression test — and compare it against the failure. Classify the gap (exactly one):

Gap	Meaning
ac-mismatch	The evidence verified a different reading of the AC than QA's — the criterion is ambiguous or the ticket distorted it.
verification-weakness	The evidence never actually exercised the failing path (asserted adjacent behavior, mocked the surface, or skipped the step).
environment-difference	Verified where it works (e.g. dev) but fails on the QA environment — config, data, or deployment drift.
data-difference	Behavior depends on data present in one environment and absent in the other.
regression-since-merge	The evidence was genuinely valid when produced; later merges broke it.
not-covered-by-ac	QA's expectation is real but no AC promises it — a spec gap, not an implementation failure.

Append to the same comment:

Expectation gap: <classification>
Why the agent thought it was done: <2-3 lines citing the specific evidence artifact>

If no done-evidence exists at all, say so — Expectation gap: no-evidence-found is itself a serious finding (the verification lifecycle was skipped) and must be surfaced, not smoothed over.

For not-covered-by-ac, do NOT transition the ticket — the spec question goes to the human product gate. Flag it in the response and stop after posting.

Phase 4 — Label and transition

1. Apply the qa-fail label — this is the deterministic rework signal lisa-rework-triage keys on at next claim, and the gap classification above becomes its primary evidence.
2. Transition the ticket to the build-ready status (jira.workflow.ready, or the configured tracker's equivalent ready label/state when tracker is GitHub or Linear). The rework loop takes it from here: intake claims it, lisa-ticket-triage Phase 2.5 runs lisa-rework-triage, and the fix proceeds with full context.
3. Confirm to the tester in one plain sentence: what was recorded, and that the fix is queued — no further action needed from them.

Rules

• Never file a new ticket without the documented duplicate search (Phase 1).
• Never paraphrase away the tester's observation; structure around it.
• One [lisa-qa-fail] comment per failure event — if the same tester reports the same failure again before a fix ships, add a short "seen again " line to the existing comment instead of a new block.
• The expectation gap must cite a specific evidence artifact or say no-evidence-found — a gap classification without a citation is a guess, and guesses are worse than no-evidence-found.