| name | fathom-common-errors |
| description | Diagnose and fix Fathom API errors including auth failures and missing data.
Use when API calls fail, transcripts are empty, or webhooks are not firing.
Trigger with phrases like "fathom error", "fathom not working",
"fathom api failure", "fix fathom".
|
| allowed-tools | Read, Bash(curl:*), Grep |
| version | 1.0.0 |
| license | MIT |
| author | Jeremy Longshore <jeremy@intentsolutions.io> |
| tags | ["saas","meeting-intelligence","ai-notes","fathom"] |
| compatible-with | claude-code |
Fathom Common Errors
Error Reference
1. 401 Unauthorized
Fix: Regenerate API key at Settings > Integrations > API Access.
2. 429 Rate Limited
Limit: 60 calls per minute across all API keys.
Fix: Implement exponential backoff. Batch requests.
3. Empty Transcript
Causes: Meeting still processing, recording too short, or audio quality issues.
Fix: Wait 5-10 minutes after recording. Check recording in Fathom UI.
4. Missing Summary
Cause: AI processing not complete.
Fix: Poll the recording endpoint until summary is available.
5. Webhook Not Firing
Fix: Verify webhook URL in Settings > Integrations > Webhooks. Test with:
curl -X POST https://your-url.com/webhooks/fathom \
-H "Content-Type: application/json" \
-d '{"type": "test"}'
6. OAuth Token Expired
Fix: Refresh the access token using your refresh token.
Quick Diagnostics
curl -s -o /dev/null -w "%{http_code}" -H "X-Api-Key: ${FATHOM_API_KEY}" \
https://api.fathom.ai/external/v1/meetings?limit=1
Resources
Next Steps
For diagnostics, see fathom-debug-bundle.
