linear-incident-runbook

name	linear-incident-runbook
description	Production incident response procedures for Linear integrations. Use when handling production issues, diagnosing outages, or responding to Linear-related incidents. Trigger: "linear incident", "linear outage", "linear production issue", "debug linear production", "linear down", "linear 500".
allowed-tools	Read, Write, Edit, Bash(curl:*), Grep
version	1.12.0
license	MIT
author	Jeremy Longshore <[e-mail]>
tags	["saas","linear","debugging","incident-response"]
compatibility	Designed for Claude Code

Linear Incident Runbook

Overview

Step-by-step runbooks for handling production incidents with Linear integrations. Covers API authentication failures, rate limiting, webhook issues, and Linear platform outages.

Incident Classification

Severity	Impact	Response	Examples
SEV1	Complete integration outage	< 15 min	Auth broken, API unreachable
SEV2	Major degradation	< 30 min	High error rate, rate limited
SEV3	Minor issues	< 2 hours	Some features affected
SEV4	Low impact	< 24 hours	Warnings, non-critical

Immediate Actions (All Incidents)

Step 1: Confirm the Issue

set -euo pipefail

# 1. Check Linear platform status
curl -s https://status.linear.app/api/v2/status.json | jq '.status'

# 2. Test your API key
curl -s -X POST https://api.linear.app/graphql \
  -H "Authorization: $LINEAR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"query": "{ viewer { name email } }"}' | jq .

# 3. Check rate limit status
curl -s -I -X POST https://api.linear.app/graphql \
  -H "Authorization: $LINEAR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"query": "{ viewer { id } }"}' 2>&1 | grep -i ratelimit

# 4. Check your app health endpoint
curl -s https://yourapp.com/health/linear | jq .

Step 2: Gather Diagnostic Info

// scripts/incident-diagnostic.ts
import { LinearClient } from "@linear/sdk";

async function diagnose() {
  .();

  
  .();
   {
     client =  ({ : process..! });
     viewer =  client.;
    .();
  }  (: ) {
    .();
  }

  
  .();
   {
     client =  ({ : process..! });
     teams =  client.();
    .();
    teams..( .());
  }  (: ) {
    .();
  }

  
  .();
   {
     client =  ({ : process..! });
     teams =  client.();
     result =  client.({
      : teams.[].,
      : ,
    });
     (result.) {
       issue =  result.;
       issue?.();
      .();
    }
  }  (: ) {
    .();
  }

  
  .();
   {
     resp =  (, {
      : ,
      : {
        : process..!,
        : ,
      },
      : .({ :  }),
    });
     remaining = resp..();
     limit = resp..();
    .();
  }  (: ) {
    .();
  }

  .();
}

();