issue-list

namespace	aiwg
name	issue-list
platforms	["all"]
description	List and filter tickets/issues from configured backend
commandHint	{"argumentHint":["--status STATE --label LABEL --assignee USER --limit NUM --format table|json|markdown"],"allowedTools":"Read, Write, Glob, Bash","model":"haiku","category":"project-management","modelRole":"efficiency","modelTier":"economy"}

Skill access pattern (post-kernel-pivot, 2026.5+)

Skill names referenced in this document are AIWG skills, not slash commands. Most are not kernel-listed and cannot be invoked as /skill-name by the platform. Reach them via:

aiwg discover "<capability>"
aiwg show skill <name>

Only kernel-listed skills (aiwg-doctor, aiwg-refresh, aiwg-status, aiwg-help, use, steward) are directly invokable as slash commands. See skill-discovery rule.

Issue List

Purpose

List and filter tickets/issues from the configured ticketing provider (Gitea, GitHub, Jira, Linear) or local file-based tracking. Supports filtering by status, labels, assignee, and custom output formats.

Task

Given optional filter parameters:

1. Load configuration from .aiwg/config.yaml or project CLAUDE.md
2. Fetch tickets from provider or local files
3. Apply filters (status, labels, assignee)
4. Format output (table, JSON, or markdown)
5. Display results with summary statistics

Parameters

• --status STATE (optional): Filter by status (open|in_progress|closed|blocked|review|all)
  • Default: open (only show open tickets)
  • Use all to show all tickets regardless of status
• --label LABEL (optional): Filter by label (can specify multiple: --label bug --label high-priority)
• --label-role ROLE (optional): Resolve a stable semantic role from .aiwg/aiwg.config issues.labels for the target tracker, then filter by its provider-native name
• --assignee USER (optional): Filter by assignee (use unassigned for unassigned tickets)
• --limit NUM (optional): Limit results to NUM tickets (default: 50)
• --sort FIELD (optional): Sort by field (created|updated|priority|id)
  • Default: created (newest first)
• --format FORMAT (optional): Output format (table|json|markdown|compact)
  • Default: table
• --provider NAME (optional): Override configured provider

Inputs

Configuration sources (same as issue-create and issue-update):

1. .aiwg/config.yaml - Project-level configuration
2. CLAUDE.md - User-level configuration
3. Default: local provider

Outputs

Table Format (default):

┌──────────┬────────────────────────┬────────────┬──────────┬──────────┬────────────┐
│ ID       │ Title                  │ Status     │ Priority │ Assignee │ Labels     │
├──────────┼────────────────────────┼────────────┼──────────┼──────────┼────────────┤
│ ISSUE-1 │ Implement user auth    │ in_progress│ high     │ johndoe  │ feature,ui │
│ ISSUE-2 │ Add dark mode          │ open       │ medium   │ janedoe  │ feature    │
│ ISSUE-3 │ Fix navigation bug     │ closed     │ critical │ johndoe  │ bug        │
└──────────┴────────────────────────┴────────────┴──────────┴──────────┴────────────┘

Summary: 3 tickets (1 open, 1 in_progress, 1 closed)

Compact Format:

ISSUE-1  [in_progress] [high]     Implement user auth          @johndoe  [feature,ui]
ISSUE-2  [open]        [medium]   Add dark mode                @janedoe  [feature]
ISSUE-3  [closed]      [critical] Fix navigation bug           @johndoe  [bug]

Summary: 3 tickets (1 open, 1 in_progress, 1 closed)

Markdown Format:

# Issues

## ISSUE-1: Implement user auth

**Status**: in_progress
**Priority**: high
**Assignee**: @johndoe
**Labels**: feature, ui
**Created**: 2026-01-10
**Updated**: 2026-01-13

---

## ISSUE-2: Add dark mode

**Status**: open
**Priority**: medium
**Assignee**: @janedoe
**Labels**: feature
**Created**: 2026-01-11
**Updated**: 2026-01-11

---

## Summary

3 tickets (1 open, 1 in_progress, 1 closed)

JSON Format:

{
  "tickets": [
    {
      "id": "ISSUE-1",
      "title": "Implement user auth",
      "status": "in_progress",
      "priority": "high",
      "assignee": "johndoe",
      "labels": ["feature", "ui"],
      "created": "2026-01-10",
      "updated": "2026-01-13",
      "url": "https://git.integrolabs.net/roctinam/ai-writing-guide/issues/1"
    },
    {
      "id": "ISSUE-2",
      "title": "Add dark mode",
      "status": 
       
       
       
       
       
       
    
  
   
     
     
     
     
  

Workflow

Step 1: Parse Parameters

Extract from command invocation:

# List all open tickets (default)
/issue-list

# List all tickets (including closed)
/issue-list --status all

# Filter by status
/issue-list --status in_progress
/issue-list --status closed

# Filter by label
/issue-list --label bug
/issue-list --label feature --label high-priority

# Filter by assignee
/issue-list --assignee johndoe
/issue-list --assignee unassigned

# Combine filters
/issue-list --status open --label bug --assignee johndoe

# Limit results
/issue-list --limit 10

# Sort by field
/issue-list --sort updated
/issue-list --sort priority

# Change format
/issue-list --format compact
/issue-list --format json
/issue-list --format markdown

Parameter extraction:

• All parameters optional
• Default: --status open --limit 50 --format table --sort created

Step 2: Load Configuration

Same resolution rules as issue-create (preferred path):

1. --provider flag — explicit override always wins.
2. .aiwg/aiwg.config remotes.issue_tracker (#994) — derive provider via resolveRemotes() + resolveRemoteProvider() from src/config/aiwg-config.ts. Resolve any --label-role through resolveIssueLabels() for that provider. Report missing, duplicate, conflicting, or unavailable taxonomy entries; never provision tracker labels during a list operation.
3. Legacy .aiwg/config.yaml (ticketing block) — back-compat.
4. CLAUDE.md "Issueing Configuration" — fallback.
5. local — default.

When resolveRemoteProvider(url) returns 'unknown' (self-hosted instances), the operator must pass --provider explicitly. Don't guess.

Step 3: Fetch Issues (Provider-Specific)

Gitea

Use Gitea REST API:

# Build query parameters
STATE="open"  # or "closed" or "all"
LABELS="${LABEL:-}"
ASSIGNEE="${ASSIGNEE:-}"
LIMIT="${LIMIT:-50}"
SORT="created"  # or "updated"
ORDER="desc"

# Fetch issues
curl -s -H "Authorization: token $(cat ~/.config/gitea/token)" \
  "${URL}/api/v1/repos/${OWNER}/${REPO}/issues?state=${STATE}&labels=${LABELS}&assignee=${ASSIGNEE}&limit=${LIMIT}&sort=${SORT}&order=${ORDER}"

Response mapping:

[
  {
    "number": 1,
    "title": "Implement user auth",
    "state": "open",
    "labels": [{"name": "feature"}, {"name": "ui"}],
    "assignee": {"login": "johndoe"},
    "created_at": "2026-01-10T10:00:00Z",
    "updated_at": "2026-01-13T15:30:00Z",
    "html_url": "https://git.integrolabs.net/roctinam/ai-writing-guide/issues/1"
  }
]

Map to internal format:

ID="ISSUE-${number}"
TITLE="${title}"
STATUS="${state}"  # map to generic status
PRIORITY="${extracted from body or labels}"
ASSIGNEE="${assignee.login}"
LABELS="${labels[].name joined by comma}"
CREATED="${created_at}"
UPDATED="${updated_at}"
URL="${html_url}"

GitHub

Use gh CLI:

# Build query
STATE="${STATUS:-open}"  # or "closed" or "all"
LABELS="${LABEL:-}"
ASSIGNEE="${ASSIGNEE:-}"
LIMIT="${LIMIT:-50}"

# Fetch issues
gh issue list \
  --repo "${OWNER}/${REPO}" \
  --state "${STATE}" \
  --label "${LABELS}" \
  --assignee "${ASSIGNEE}" \
  --limit "${LIMIT}" \
  --json number,title,state,labels,assignees,createdAt,updatedAt,url

Response mapping:

[
  {
    "number": 42,
    "title": "Implement user auth",
    "state": "OPEN",
    "labels": [{"name": "feature"}, {"name": "ui"}],
    "assignees": [{"login": "johndoe"}],
    "createdAt": "2026-01-10T10:00:00Z",
    "updatedAt": "2026-01-13T15:30:00Z",
    "url": "https://github.com/jmagly/aiwg/issues/42"
  }
]

Map to internal format:

ID="#${number}"
TITLE="${title}"
STATUS="${state}"  # map OPEN → open, CLOSED → closed
PRIORITY="${extracted from labels or body}"
ASSIGNEE="${assignees[0].login}"
LABELS="${labels[].name joined by comma}"
CREATED="${createdAt}"
UPDATED="${updatedAt}"
URL="${url}"

Jira

Use Jira REST API v3:

# Build JQL query
JQL="project = ${PROJECT_KEY}"

# Add status filter
if [ "${STATUS}" != "all" ]; then
  case "${STATUS}" in
    open) JQL="${JQL} AND status = 'To Do'" ;;
    in_progress) JQL="${JQL} AND status = 'In Progress'" ;;
    closed) JQL="${JQL} AND status = 'Done'" ;;
    blocked) JQL="${JQL} AND status = 'Blocked'" ;;
    review) JQL="${JQL} AND status = 'In Review'" ;;
  esac
fi

# Add label filter
if [ -n "${LABEL}" ]; then
  JQL="${JQL} AND labels = '${LABEL}'"
fi

# Add assignee filter
if [ -n "${ASSIGNEE}" ]; then
  if [ "${ASSIGNEE}" = "unassigned" ]; then
    JQL="${JQL} AND assignee is EMPTY"
  else
    JQL="${JQL} AND assignee = '${ASSIGNEE}'"
  fi
fi

# Fetch issues
curl -s -u  \
  

Response mapping:

{
  "issues": [
    {
      "key": "PROJECT-123",
      "fields": {
        "summary": "Implement user auth",
        "status": {"name": "In Progress"},
        "priority": {"name": "High"},
        "assignee": {"displayName": "John Doe"},
        "labels": ["feature", "ui"],
        "created": "2026-01-10T10:00:00.000+0000",
        "updated": "2026-01-13T15:30:00.000+0000"
      }
    }
  

Map to internal format:

ID="${key}"
TITLE="${fields.summary}"
STATUS="${fields.status.name}"  # map to generic status
PRIORITY="${fields.priority.name}"
ASSIGNEE="${fields.assignee.displayName}"
LABELS="${fields.labels joined by comma}"
CREATED="${fields.created}"
UPDATED="${fields.updated}"
URL="${JIRA_URL}/browse/${key}"

Linear

Use Linear GraphQL API:

# Build GraphQL query
cat > /tmp/linear-query.json <<EOF
{
  "query": "query { issues(filter: { team: { id: { eq: \"${TEAM_ID}\" } }, state: { name: { in: [\"${STATE_NAMES}\"] } } }, first: ${LIMIT}) { nodes { id identifier title state { name } priority priorityLabel assignee { name } labels { nodes { name } } createdAt updatedAt url } } }"
}
EOF

# Fetch issues
curl -s -X POST https://api.linear.app/graphql \
  -H "Authorization: ${LINEAR_API_TOKEN}" \
  -H "Content-Type: application/json" \
  -d @/tmp/linear-query.json

Response mapping:

{
  "data": {
    "issues": {
      "nodes": [
        {
          "id": "abc123",
          "identifier": "ENG-42",
          "title": "Implement user auth",
          "state": {"name": "In Progress"},
          "priority": 2,
          "priorityLabel": "High",
          "assignee": {"name": "John Doe"},
          "labels": {"nodes": [{"name": "feature"}  
           
           
           
        
      
    
  

Map to internal format:

ID="${identifier}"
TITLE="${title}"
STATUS="${state.name}"  # map to generic status
PRIORITY="${priorityLabel}"
ASSIGNEE="${assignee.name}"
LABELS="${labels.nodes[].name joined by comma}"
CREATED="${createdAt}"
UPDATED="${updatedAt}"
URL="${url}"

Local

Read files from .aiwg/issues/:

# Find all ticket files
TICKET_FILES=(.aiwg/issues/ISSUE-*.md)

# Read each file
for TICKET_FILE in "${TICKET_FILES[@]}"; do
  # Extract metadata from frontmatter
  ID=$(grep "^id:" "${TICKET_FILE}" | awk '{print $2}')
  TITLE=$(grep "^title:" "${TICKET_FILE}" | cut -d':' -f2- | xargs)
  STATUS=$(grep "^status:" "${TICKET_FILE}" | awk '{print $2}')
  CREATED=$(grep "^created:" "${TICKET_FILE}" | awk '{print $2}')
  UPDATED=$(grep "^updated:" "${TICKET_FILE}" | awk '{print $2}')
  ASSIGNEE=$(grep "^assignee:" "${TICKET_FILE}" | awk '{print $2}')
  LABELS=$(grep "^labels:" "${TICKET_FILE}" | cut -d':' -f2- | xargs)
  PRIORITY=$(grep "^priority:" "${TICKET_FILE}" | awk '{print $2}')

  # Build ticket object
  # Add to results array
done

Map to internal format:

ID="${id}"
TITLE="${title}"
STATUS="${status}"
PRIORITY="${priority}"
ASSIGNEE="${assignee}"
LABELS="${labels}"
CREATED="${created}"
UPDATED="${updated}"
URL=".aiwg/issues/${ID}.md"  # file path

Step 4: Apply Filters

After fetching tickets, apply additional filters:

Status filter:

if [ "${STATUS_FILTER}" != "all" ]; then
  # Keep only tickets matching status
  FILTERED_TICKETS=$(filter_by_status "${TICKETS}" "${STATUS_FILTER}")
fi

Label filter:

if [ -n "${LABEL_FILTER}" ]; then
  # Keep only tickets with matching label(s)
  FILTERED_TICKETS=$(filter_by_label "${TICKETS}" "${LABEL_FILTER}")
fi

Assignee filter:

if [ -n "${ASSIGNEE_FILTER}" ]; then
  if [ "${ASSIGNEE_FILTER}" = "unassigned" ]; then
    # Keep only unassigned tickets
    FILTERED_TICKETS=$(filter_unassigned "${TICKETS}")
  else
    # Keep only tickets assigned to user
    FILTERED_TICKETS=$(filter_by_assignee "${TICKETS}" "${ASSIGNEE_FILTER}")
  fi
fi

Sort:

case "${SORT}" in
  created)
    SORTED_TICKETS=$(sort_by_field "${TICKETS}" "created" "desc")
    ;;
  updated)
    SORTED_TICKETS=$(sort_by_field "${TICKETS}" "updated" "desc")
    ;;
  priority)
    SORTED_TICKETS=$(sort_by_priority "${TICKETS}")  # critical → high → medium → low
    ;;
  id)
    SORTED_TICKETS=$(sort_by_field "${TICKETS}" "id" "asc")
    ;;
esac

Limit:

if [ -n "${LIMIT}" ]; then
  FINAL_TICKETS=$(head -n "${LIMIT}" "${SORTED_TICKETS}")
fi

Step 5: Format Output

Table Format

# Print header
printf "┌──────────┬────────────────────────┬────────────┬──────────┬──────────┬────────────┐\n"
printf "│ %-8s │ %-22s │ %-10s │ %-8s │ %-8s │ %-10s │\n" "ID" "Title" "Status" "Priority" "Assignee" "Labels"
printf "├──────────┼────────────────────────┼────────────┼──────────┼──────────┼────────────┤\n"

# Print rows
for TICKET in "${FINAL_TICKETS[@]}"; do
  printf "│ %-8s │ %-22s │ %-10s │ %-8s │ %-8s │ %-10s │\n" \
    "${ID}" \
    "$(truncate_string "${TITLE}" 22)" \
    "${STATUS}" \
    "${PRIORITY}" \
    "${ASSIGNEE}" \
    "$(truncate_string "${LABELS}" 10)"
done

printf "└──────────┴────────────────────────┴────────────┴──────────┴──────────┴────────────┘\n"

Compact Format

for TICKET in "${FINAL_TICKETS[@]}"; do
  printf "%-10s  [%-11s] [%-8s]   %-30s @%-10s  [%s]\n" \
    "${ID}" \
    "${STATUS}" \
    "${PRIORITY}" \
    "$(truncate_string "${TITLE}" 30)" \
    "${ASSIGNEE}" \
    "${LABELS}"
done

Markdown Format

echo "# Issues"
echo ""

for TICKET in "${FINAL_TICKETS[@]}"; do
  echo "## ${ID}: ${TITLE}"
  echo ""
  echo "**Status**: ${STATUS}"
  echo "**Priority**: ${PRIORITY}"
  echo "**Assignee**: @${ASSIGNEE}"
  echo "**Labels**: ${LABELS}"
  echo "**Created**: ${CREATED}"
  echo "**Updated**: ${UPDATED}"
  echo ""
  echo "---"
  echo ""
done

JSON Format

cat <<EOF
{
  "tickets": [
$(for TICKET in "${FINAL_TICKETS[@]}"; do
  cat <<TICKET_JSON
    {
      "id": "${ID}",
      "title": "${TITLE}",
      "status": "${STATUS}",
      "priority": "${PRIORITY}",
      "assignee": "${ASSIGNEE}",
      "labels": [$(echo "${LABELS}" | sed 's/,/", "/g' | sed 's/^/"/' | sed 's/$/"/')],
      "created": "${CREATED}",
      "updated": "${UPDATED}",
      "url": "${URL}"
    }$([ "${TICKET}" != "${FINAL_TICKETS[-1]}" ] && echo ",")
TICKET_JSON
done)
  ],
  "summary": {
    "total": ${TOTAL_COUNT},
    "open": ${OPEN_COUNT},
    "in_progress": ${IN_PROGRESS_COUNT},
    "closed": ${CLOSED_COUNT},
    "blocked": ${BLOCKED_COUNT},
    "review": ${REVIEW_COUNT}
  }
}
EOF

Step 6: Display Summary Statistics

After displaying tickets, show summary:

echo ""
echo "Summary: ${TOTAL_COUNT} tickets (${OPEN_COUNT} open, ${IN_PROGRESS_COUNT} in_progress, ${CLOSED_COUNT} closed)"

if [ -n "${LABEL_FILTER}" ]; then
  echo "Filtered by label: ${LABEL_FILTER}"
fi

if [ -n "${ASSIGNEE_FILTER}" ]; then
  echo "Filtered by assignee: ${ASSIGNEE_FILTER}"
fi

if [ "${STATUS_FILTER}" != "all" ]; then
  echo "Filtered by status: ${STATUS_FILTER}"
fi

Examples

Example 1: List All Open Issues (Default)

Command:

/issue-list

Config (.aiwg/config.yaml):

ticketing:
  provider: gitea
  url: https://git.integrolabs.net
  owner: roctinam
  repo: ai-writing-guide

Output:

┌──────────┬────────────────────────┬────────────┬──────────┬──────────┬────────────┐
│ ID       │ Title                  │ Status     │ Priority │ Assignee │ Labels     │
├──────────┼────────────────────────┼────────────┼──────────┼──────────┼────────────┤
│ ISSUE-1 │ Implement user auth    │ in_progress│ high     │ johndoe  │ feature,ui │
│ ISSUE-2 │ Add dark mode          │ open       │ medium   │ janedoe  │ feature    │
│ ISSUE-4 │ Security audit         │ open       │ critical │ security │ security   │
└──────────┴────────────────────────┴────────────┴──────────┴──────────┴────────────┘

Summary: 3 tickets (2 open, 1 in_progress, 0 closed)

Example 2: List Closed Issues

Command:

/issue-list --status closed

Output:

┌──────────┬────────────────────────┬────────────┬──────────┬──────────┬────────────┐
│ ID       │ Title                  │ Status     │ Priority │ Assignee │ Labels     │
├──────────┼────────────────────────┼────────────┼──────────┼──────────┼────────────┤
│ ISSUE-3 │ Fix navigation bug     │ closed     │ critical │ johndoe  │ bug        │
│ ISSUE-5 │ Update documentation   │ closed     │ low      │ janedoe  │ docs       │
└──────────┴────────────────────────┴────────────┴──────────┴──────────┴────────────┘

Summary: 2 tickets (0 open, 0 in_progress, 2 closed)
Filtered by status: closed

Example 3: List Bugs Assigned to User

Command:

/issue-list --label bug --assignee johndoe

Output:

┌──────────┬────────────────────────┬────────────┬──────────┬──────────┬────────────┐
│ ID       │ Title                  │ Status     │ Priority │ Assignee │ Labels     │
├──────────┼────────────────────────┼────────────┼──────────┼──────────┼────────────┤
│ ISSUE-3 │ Fix navigation bug     │ closed     │ critical │ johndoe  │ bug        │
│ ISSUE-6 │ Fix auth timeout       │ open       │ high     │ johndoe  │ bug        │
└──────────┴────────────────────────┴────────────┴──────────┴──────────┴────────────┘

Summary: 2 tickets (1 open, 0 in_progress, 1 closed)
Filtered by label: bug
Filtered by assignee: johndoe

Example 4: List Unassigned Issues (Compact Format)

Command:

/issue-list --assignee unassigned --format compact

Output:

ISSUE-2   [open]        [medium]   Add dark mode                @unassigned  [feature]
ISSUE-7   [open]        [low]      Refactor API module          @unassigned  [refactor]
ISSUE-8   [blocked]     [high]     Deploy to staging            @unassigned  [deployment,blocked]

Summary: 3 tickets (2 open, 0 in_progress, 0 closed, 1 blocked)
Filtered by assignee: unassigned

Example 5: List All Issues (JSON Format)

Command:

/issue-list --status all --format json --limit 2

Output:

{
  "tickets": [
    {
      "id": "ISSUE-1",
      "title": "Implement user auth",
      "status": "in_progress",
      "priority": "high",
      "assignee": "johndoe",
      "labels": ["feature", "ui"],
      "created": "2026-01-10",
      "updated": "2026-01-13",
      "url": "https://git.integrolabs.net/roctinam/ai-writing-guide/issues/1"
    },
    {
      "id": "ISSUE-2",
      "title": "Add dark mode",
      "status": 
       
       
       
       
       
       
    
  
   
     
     
     
     
     
     
  

Example 6: List High-Priority Issues (Markdown Format)

Command:

/issue-list --status all --format markdown | grep -A10 "Priority\*\*: high"

Output:

## ISSUE-1: Implement user auth

**Status**: in_progress
**Priority**: high
**Assignee**: @johndoe
**Labels**: feature, ui
**Created**: 2026-01-10
**Updated**: 2026-01-13

---

## ISSUE-6: Fix auth timeout

**Status**: open
**Priority**: high
**Assignee**: @johndoe
**Labels**: bug
**Created**: 2026-01-12
**Updated**: 2026-01-12

---

Error Handling

No Issues Found

No tickets found.

Filters applied:
- Status: open
- Label: bug
- Assignee: johndoe

Try:
- Remove filters: /issue-list
- Change status: /issue-list --status all
- Create ticket: /issue-create "title"

Provider Error

❌ Failed to fetch tickets from Gitea:

Error: 401 Unauthorized
- Token may be invalid or expired
- Verify token at https://git.integrolabs.net/user/settings/applications

Falling back to local provider...

Invalid Filter

❌ Invalid status filter: 'inprogress'

Valid status values:
- open
- in_progress
- closed
- blocked
- review
- all

Example: /issue-list --status in_progress

Best Practices

1. Use filters wisely - Narrow results to relevant tickets
2. Default to open tickets - Focus on actionable work
3. Use compact format for quick scans - Easy to parse visually
4. Use JSON format for automation - Parse with jq or scripts
5. Use markdown format for reports - Copy to documentation
6. Sort by updated - See recently active tickets first
7. Limit results - Avoid overwhelming output
8. Combine filters - Find exactly what you need (e.g., --label bug --assignee unassigned)

Integration with SDLC Workflows

Daily Standup:

# What am I working on?
/issue-list --assignee me --status in_progress

# What's blocked?
/issue-list --status blocked

Sprint Planning:

# What's in the backlog?
/issue-list --status open --sort priority

# What's unassigned?
/issue-list --assignee unassigned --label feature

Bug Triage:

# Critical bugs
/issue-list --label bug --status open --sort priority

# Unassigned bugs
/issue-list --label bug --assignee unassigned

Security Review:

# Security tickets
/issue-list --label security --status all

# Security vulnerabilities
/issue-list --label vulnerability --status open

Retrospective:

# Closed this sprint
/issue-list --status closed --sort updated --limit 20

# Blocked items
/issue-list --status blocked

References

• @$AIWG_ROOT/agentic/code/frameworks/sdlc-complete/config/issueing-config.md - Configuration schema
• @$AIWG_ROOT/agentic/code/frameworks/sdlc-complete/commands/issue-create.md - Create ticket command
• @$AIWG_ROOT/agentic/code/frameworks/sdlc-complete/commands/issue-update.md - Update ticket command
• @CLAUDE.md - User ticketing configuration