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Read an engagement survey segmented — surface the team/tenure/manager pockets a company-wide eNPS hides and tie them to forward attrition risk. Reach for this on an engagement-survey question.
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npx skills add https://github.com/mcorbett51090/RavenClaude --skill read-engagement-signalsコマンドは1行のまま表示されます。コピー前に横へスクロールして全体を確認してください。
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SKILL.md を表示中
Route everyday, well-defined work (single-file edits, test-writing, summarization, mechanical refactors, boilerplate) to a cheaper coding agent (Grok or Copilot CLI) instead of doing it in the main Claude session, escalating multi-file/architecture/debugging/security work to Claude. Opt-in via the `cheap_lane:` comfort-posture knob.
Authors, validates and packages a claude.ai Organization Skill — the intake questions, the trigger and scope exercises, then lint, pack and verify against measured platform constraints. Reach for this when someone wants to publish a Skill to their organization, or when an upload was rejected and the reason is unclear.
Drafts a reply to an inbound customer email, grounded in the account record and the published help-centre articles rather than in recall. Use when a customer emails about billing, a renewal or an outage, when a reply must cite current policy, or when a teammate asks for a first draft to edit.
| name | read-engagement-signals |
| description | Read an engagement survey segmented — surface the team/tenure/manager pockets a company-wide eNPS hides and tie them to forward attrition risk. Reach for this on an engagement-survey question. |
Engagement is a leading indicator of attrition — read it segmented, not company-wide (§3 #4).
Break eNPS / favorability by team, tenure cohort, and manager before reading any company number (§3 #4).
Localize the low-favorability, high-attrition-risk segment; a company average hides it (§3 #4, #7).
Cross the engagement pocket against regretted-attrition trend — engagement leads exits.
Team-level engagement and attrition deltas separate the manager/span effect from role and level (§3 #7).
A segmented engagement read naming the at-risk pockets, the manager/span effects, and the forward attrition risk — with owners/dates on each action. See ../../knowledge/people-ops-kpi-glossary.md.