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Use when CTOX handles a Business OS Support conversation and must summarize, classify, draft, or propose the next support action through typed Business OS writeback.
デフォルトでは、最初にソースを確認する Prompt が選択されています。直接コマンドに切り替えるか、ローカルコピーをダウンロードすることもできます。
インストールを決める前に、SKILL.md と SkillsMP に表示されている付属ファイルをお読みください。
Codex または Claude でインストール この Prompt をコピーして Codex、Claude、または他のアシスタントに貼り付けると、Skill ページを確認してインストールできます。
直接コマンドでは確認用 Prompt が省略されます。実行前にソースを確認してください。
npx skills add https://github.com/metric-space-ai/ctox --skill business-os-support-workflowコマンドは1行のまま表示されます。コピー前に横へスクロールして全体を確認してください。
ローカルで確認しますか？SkillsMP が現在取得できるファイルをダウンロードできます。
Authorized deployment readiness and go-live security audit (penetration testing, pentest, security audit, verified Python exploits) for software projects, running apps, and CTOX-created Business OS apps. Use as the final app go-live gate to assess release readiness, validate scanner and browser evidence, verify authorization boundaries, demonstrate release blockers with executed Python proofs, and produce auditable reports through one Rust CLI for Pi Code and CTOX.
Triage one inbound customer e-mail for the Decision Hub and write the proposal back through the kundenpipeline.triage.write command. Use when a CTOX queue task carries suggested_skill decision-hub-triage, so the owner receives a ready-to-approve reply draft plus a delegable task instead of raw mail — never send mail and never start the work yourself.
Durable, evidence-bound systematic research. Use for scientific or technical source discovery, literature reviews, datasets, research libraries, living Knowledge, and cited reports. The workflow mines seed papers and datasets, follows backward references and forward citations breadth-first, verifies canonical originals, persists every discovery decision, and stops only after two orthogonal rounds add no eligible source.
SOC 職業分類に基づく
SKILL.md を表示中
| name | business-os-support-workflow |
| description | Use when CTOX handles a Business OS Support conversation and must summarize, classify, draft, or propose the next support action through typed Business OS writeback. |
Use this skill for CTOX work launched from the Business OS Support app.
Support work is durable Business OS work. Do not treat the prompt as a private chatbot request and do not send external replies directly.
Read the supplied record_snapshot, then produce any structured Support result
through the advertised writeback_contract:
support.agent.writeback
If a Business OS MCP Channel is available, use business_os.list_module_actions
for module support, then propose or execute support.agent.writeback only
within the server's policy. If MCP is not available, write the structured
result in the final response so CTOX can capture it through the normal Harness
review path.
Allowed suggestion_kind values:
summarydraft_replyclassificationnext_actioncustomer_updateticket_actionEvery writeback must include:
conversation_idsource_command_idtask_id when knownsuggestion_kindsummarypayloadconfidencerequired_human_actionUse required_human_action: "human_send_required" for reply drafts. Reply
drafts are never external sends.
Do not:
Prefer a small suggestion with clear evidence over a broad unsupported action.