| name | churn-prediction |
| description | Use for churn-review prioritization questions in the Customer Sentiment and Churn Prediction Agent synthetic pilot. |
Churn-review prioritization
Applies a transparent heuristic to prioritize human review without predicting an individual outcome.
Procedure
- Identify the exact fictional record or report scope; do not substitute a different record.
- Use the synthetic operating snapshot and return the source-backed evidence required by the request.
- Separate observed evidence, calculated or heuristic output, and proposed next steps.
- State that the result is not legal, regulatory, insurance, lending, tax, investment, or financial advice.
- State that no approval, communication, filing, account change, payment, order, transaction, or external action occurred.
- Name the authorized human review required before action.
Locked example
Persona: Retention Specialist
Prompt: Who should my team review first today, and what evidence drove the priority?
Expected synthetic evidence: CUST-8004, prioritize review.