gong

name

gong

description

Gong is a revenue intelligence platform that captures and analyzes customer interactions across calls, emails, and meetings to deliver insights that drive sales performance and coaching. Read and write Gong data through One: calls, flows, dataprivacy, permissionprofiles, users, meetings and more, 65 actions with real parameter documentation. Use whenever the user asks to look something up in Gong, create or update a record there, or build code against the Gong API.

Gong through One

Gong is a revenue intelligence platform that captures and analyzes customer interactions across calls, emails, and meetings to deliver insights that drive sales performance and coaching.

One exposes Gong through four MCP tools. The table below carries real action ids from One's knowledge base, so for a common operation you can skip search and go straight to reading the action's parameters.

How to run an action

1. Find the action in the table below, or call search_one_platform_actions with platform gong if it is not listed.
2. Call get_one_action_knowledge with the action id. Do this every time, including for actions in this table. The table gives you the id, not the parameters.
3. Call execute_one_action with parameters copied from that knowledge.

Never guess a parameter name, a body field, or an enum value. The knowledge has the real schema, and a guessed field is either a 400 or a silent write of the wrong thing.

Before you start

Call list_one_integrations once and confirm Gong is connected. If it is missing, the user has not connected it: say so and point them at https://app.withone.ai rather than reaching for raw HTTP.

Each connection carries an access field. If it reports {"policy": "methods", "methods": ["GET"]} the agent is read-only here, so plan a read-only answer instead of attempting a write that will be refused.

Before a write

Creates, updates, deletes and sends land on a real Gong account and cannot be recalled. State the action and the specific target in one line before the first write in a task, and let the user stop you. Reads need no confirmation.

Actions

Calls

Action	Method	Path	Action id
List Calls by Date Range	GET	/v2/calls	conn_mod_def::GJ3qOU7F5ik::hltmBCG4T02bQZb9TU1Q0Q
Retrieve a Call	GET	/v2/calls/{{id}}	conn_mod_def::GJ3qOdVYCww::r-tNT80LS7K5SVHpCHpECQ
Add a New Call	POST	/v2/calls	conn_mod_def::GJ3qOMD-slQ::3Igg_zgMTqGuIBh5BGEXag
Add Call Media (Recording) to a Call	PUT	/v2/calls/{{id}}/media	conn_mod_def::GJ3qODq75nw::GX72wl8yRJ2BwqOeG6R8TQ
Give Users Access to Calls	PUT	/v2/calls/users-access	conn_mod_def::GJ3qUIPWC_g::6urm8sCkTJS8g0oje8hdkw
List Extensive Call Data	POST	/v2/calls/extensive	conn_mod_def::GJ3qOlVx9dA::GVXiJmNBQ4yTZmFcMpfCKQ

Flows

Action	Method	Path	Action id
List Gong Engage Flow Folders (for a User)	GET	/v2/flows/folders	conn_mod_def::GJ3qRXnFGDE::w0ipRMcLRzSZBj0GIC8m3g
List Gong Engage Flows	GET	/v2/flows	conn_mod_def::GJ3qRiF9qkY::niDMRoSWQGGah7qXzEnwaA
Assign Prospects to an Engage Flow	POST	/v2/flows/prospects/assign	conn_mod_def::GJ3qQ1D-_Sw::y9VGOe0lSPmMhuI3SVwYnA
Assign Prospects to an Engage Flow (Cool-Off Override)	POST	/v2/flows/prospects/assign/cool-off-override	conn_mod_def::GJ3qQ9-tR3U::7HkxPz7NTOmwNULE2vZPSA
List Assigned Flows for Prospects	POST	/v2/flows/prospects	conn_mod_def::GJ3qROJHTSw::XSrPNZyFS0eHypEjleNgkw
Submit a Bulk Assignment of Prospects to a Flow	POST	/v2/flows/prospects/bulk-assignments	conn_mod_def::GJ3qRq5XJDg::WyQUypwtQMChai0QIJkjDw

DataPrivacy

Action	Method	Path	Action id
Retrieve All References to a Phone Number	GET	/v2/data-privacy/data-for-phone-number	conn_mod_def::GJ3qQcLA5Gc::WzIyp2TzSYqt0AB-IkhO0g
Retrieve All References to an Email Address	GET	/v2/data-privacy/data-for-email-address	conn_mod_def::GJ3qQkLY_Xo::BXpWsmF2RRS5dsL0c0WQHw
Erase Data for a Phone Number	POST	/v2/data-privacy/erase-data-for-phone-number	conn_mod_def::GJ3qQUCDFJo::yLIj-k1FS3q2aLyDaoMV8w
Erase Data for an Email Address (Data Privacy Purge)	POST	/v2/data-privacy/erase-data-for-email-address	conn_mod_def::GJ3qQMHCnYM::UB9BB4sbR968XKdyAuXsfw

PermissionProfiles

Action	Method	Path	Action id
Get a Permission Profile by Profile ID	GET	/v2/permission-profile	conn_mod_def::GJ3qUkxNHMQ::PQZa6M3jQWS85TlcdyG91Q
List a Workspace’s Permission Profiles	GET	/v2/all-permission-profiles	conn_mod_def::GJ3qURpPSeg::8FY4zxh6QIWs6c3kqaKKXQ
Create a Permission Profile (Workspace Scoped)	POST	/v2/permission-profile	conn_mod_def::GJ3qT_jntZQ::An0-L468RtG7EbmPt5UB9w
Update a Permission Profile	PUT	/v2/permission-profile	conn_mod_def::GJ3qU-BxaFA::ArX3fxP7TFGzHzXLnphQpA

Users

Action	Method	Path	Action id
List Users	GET	/v2/users	conn_mod_def::GJ3qWdovXs4::XP0fywm_Qs-YVp9EXBHR0A
Retrieve a User	GET	/v2/users/{{id}}	conn_mod_def::GJ3qWtISB8k::Jj7pDZnEQ6W0eKloLS9KMg
Retrieve a User’s Settings History	GET	/v2/users/{{id}}/settings-history	conn_mod_def::GJ3qW176l24::ceUWHvOLQIelnH_OHuB6vA
List Users by Filter (Extensive)	POST	/v2/users/extensive	conn_mod_def::GJ3qWlkxfds::2Huml2cNQsyvQwI5a2ueWA

Meetings

Action	Method	Path	Action id
Create a New Gong Meeting	POST	/v2/meetings	conn_mod_def::GJ3qTVrglkI::1n2JRio2Tq-ag7e_qPmQmA
Delete a Meeting	DELETE	/v2/meetings/{{meetingId}}	conn_mod_def::GJ3qTdQaTpU::XtfPJqDOQxqU5zDrwcRMgw
Update a Meeting	PUT	/v2/meetings/{{meetingId}}	conn_mod_def::GJ3qTk_TeOw::86jIdIjfSJWM48crN__g4Q

Stats

Action	Method	Path	Action id
List Multiple Users’ Aggregated Activity Stats (by Date Range)	POST	/v2/stats/activity/aggregate	conn_mod_def::GJ3qVrFahkU::J-TIyy7jQx6vtacO8Ad-nQ
Retrieve Multiple Users’ Aggregated Activity by Time Period	POST	/v2/stats/activity/aggregate-by-period	conn_mod_def::GJ3qVgr-3hI::icDfSG88RxWbduIRi8TWlw
Retrieve Multiple Users’ Day-by-Day Activity Stats	POST	/v2/stats/activity/day-by-day	conn_mod_def::GJ3qV9XJWzk::Y7yjTP_DRCWEC1uNuGGJWg

CrmIntegrations

Action	Method	Path	Action id
List Generic CRM Integrations	GET	/v2/crm/integrations	conn_mod_def::GJ3qPPX9GqI::KLN1gqlzT1eiqGw6Onku_A
Delete a Generic CRM Integration	DELETE	/v2/crm/integrations	conn_mod_def::GJ3qO_WJqeQ::HTUiNNOYQsujLOLtuHM_2Q
Register a Generic CRM Integration	PUT	/v2/crm/integrations	conn_mod_def::GJ3qPx1W46o::gXa2ImluTpuUXj0TWgGsqw

CrmEntities

Action	Method	Path	Action id
Get CRM Objects (Development Only)	GET	/v2/crm/entities	conn_mod_def::GJ3qPHtDzps::6L1eNidcSH2zisJz4dxXZA
Upload CRM Entities (Insert/Update/Delete)	POST	/v2/crm/entities	conn_mod_def::GJ3qP7PpFcU::oMmP6kleT4WjyzMjRNxJJg

FlowsProspects

Action	Method	Path	Action id
Unassign Flows by CRM Prospect ID	POST	/v2/flows/prospects/unassign-flows-by-crm-id	conn_mod_def::GJ3qRzoNDH0::tkWGbrpqQcupjAVflkfntw
Unassign Prospects From Flows by Flow Instance ID	POST	/v2/flows/prospects/unassign-flows-by-instance-id	conn_mod_def::GJ3qR9XOVFE::ol3u2af7T46c6g6zO83U0g

Tasks

Action	Method	Path	Action id
List a User’s Tasks	POST	/v2/tasks	conn_mod_def::GJ3qWOD7H3w::u8JVQYvOTHGw7dxxojqhwQ
Update a Task	PATCH	/v2/tasks/{{taskId}}	conn_mod_def::GJ3qWVbUDkM::CTqH4WKCTv-3I-NFo9P02A

Entities

Action	Method	Path	Action id
Ask a Question About a CRM Entity	GET	/v2/entities/ask-entity	conn_mod_def::GJ3qSnTqHEY::SnB8Y808QAqwXTuGZBxAPw
Generate a Brief for a CRM Entity	GET	/v2/entities/get-brief	conn_mod_def::GJ3qS2g81YU::dzKbvKfeT9GL0-cyxs0hXg

CallTranscripts

Action	Method	Path	Action id
Retrieve Call Transcripts	POST	/v2/calls/transcript	conn_mod_def::GJ3qOtDa1xA::Kp2N0vvlSpSfQS5KAQ_qzg

Coaching

Action	Method	Path	Action id
List a Manager’s Coaching Metrics	GET	/v2/coaching	conn_mod_def::GJ3qO2VI4y0::fanzzFnsQceOEKicgxXk9A

CrmEntitySchemaFields

Action	Method	Path	Action id
List CRM Entity Schema Fields	GET	/v2/crm/entity-schema	conn_mod_def::GJ3qPg5hz1Y::DZggFqnvTcmH4jk4OXiBIg

CrmEntitySchema

Action	Method	Path	Action id
Upload CRM Entity Schema Fields (Object Schema)	POST	/v2/crm/entity-schema	conn_mod_def::GJ3qQD6hVlM::NxJpDrNVQrCfBCVRDp-_iQ

CustomerEngagementContentShared

Action	Method	Path	Action id
Report a Content Share Engagement Event	PUT	/v2/customer-engagement/content/shared	conn_mod_def::GJ3qSFQrgfY::7Q_lakgcRxSwjYYVmL7erA

CustomerEngagement

Action	Method	Path	Action id
Report a Custom Action Engagement Event	PUT	/v2/customer-engagement/action	conn_mod_def::GJ3qSYdNLQE::3EGwL5QcR36SjlbxkFTCaA

IntegrationSettings

Action	Method	Path	Action id
Create Integration Settings	POST	/v2/integration-settings	conn_mod_def::GJ3qS-Kbw-g::moUjYcx6Qt6X-tQRJzWPyQ

LibraryFolderContent

Action	Method	Path	Action id
List Calls in a Specific Library Folder	GET	/v2/library/folder-content	conn_mod_def::GJ3qTF2gArw::X8YbrZ2QS6WKLAjSi5O7iw

MeetingsIntegrationStatus

Action	Method	Path	Action id
Validate Meeting Integration Status for Users	POST	/v2/meetings/integration/status	conn_mod_def::GJ3qTtuL4GA::EYggWzuoSCaUpltx7ng3Bg

CallOutcomes

Action	Method	Path	Action id
List Call Outcomes	GET	/v2/call-outcomes	conn_mod_def::GJ3qT1_NbBQ::5BA0TADPSACfmSq89FRD9g

CallUserAccess

Action	Method	Path	Action id
Retrieve Users With Individual Access to Calls	POST	/v2/calls/users-access	conn_mod_def::GJ3qU1qjRW8::C0ab4SbtTjiN59_grCLAfA

SettingsScorecards

Action	Method	Path	Action id
List Scorecards (Settings)	GET	/v2/settings/scorecards	conn_mod_def::GJ3qVQFJYJ0::wT6iEo2IRjSiny1fWT26dA

Trackers

Action	Method	Path	Action id
List Trackers	GET	/v2/settings/trackers	conn_mod_def::GJ3qVYIedZ0::ofLZ8avMTGOEJvVPxMjpqA

InteractionStats

Action	Method	Path	Action id
List Interaction Stats by Date (Whisper Calls)	POST	/v2/stats/interaction	conn_mod_def::GJ3qWFyBP8E::1iGzxpSCTMWMQtV9vBvd7A

FlowProspectsBulkAssignmentResults

Action	Method	Path	Action id
Get a Flow Prospects Bulk Assignment Result	GET	/v2/flows/prospects/bulk-assignments/{{id}}	conn_mod_def::GJ3qRGiercY::IK7dEHMvRDeeSXSi1Bj5Bg

ActivityScorecards

Action	Method	Path	Action id
List Answered Activity Scorecards	POST	/v2/stats/activity/scorecards	conn_mod_def::GJ3qV0plZ68::YUgYKPU5S7-ykH2LP9O58w

Logs

Action	Method	Path	Action id
List Logs (by Type and Time Range)	GET	/v2/logs	conn_mod_def::GJ3qN7gNWSU::dUUzadiBS2Cfiyqovh6nAg

CrmRequestStatus

Action	Method	Path	Action id
Get CRM Asynchronous Request Status	GET	/v2/crm/request-status	conn_mod_def::GJ3qPYkGDLM::Vh_LW1p4SCyd941GVlljQQ

DigitalInteractions

Action	Method	Path	Action id
Post a Digital Interaction	POST	/v2/digital-interaction	conn_mod_def::GJ3qQsIJNEA::G4FHVDDiRru3OEEKxGXR2w

CustomerEngagementContentViewed

Action	Method	Path	Action id
Report a Content View Event	PUT	/v2/customer-engagement/content/viewed	conn_mod_def::GJ3qSPcY1v4::y8EoiXeWTZ2sGPCApCl_YA

LibraryFolders

Action	Method	Path	Action id
List Public Library Folders	GET	/v2/library/folders	conn_mod_def::GJ3qTN5Xf5o::QTaWJH8GTwOmQxEOBQ7sBA

PermissionProfileUsers

Action	Method	Path	Action id
List a Permission Profile’s Users	GET	/v2/permission-profile/users	conn_mod_def::GJ3qUbTMyrk::Y8plWyWWQnKs-1mViCfP3g

CallsUsersAccess

Action	Method	Path	Action id
Remove Users’ Access to Calls	DELETE	/v2/calls/users-access	conn_mod_def::GJ3qUs8a0cc::vQVgxHVrScS-xk1Xf5Xvzg

Workspaces

Action	Method	Path	Action id
List Company Workspaces	GET	/v2/workspaces	conn_mod_def::GJ3qVFNLhAI::DLhTbhQNSuidzbycxgkfHw

When a call fails

The error comes from Gong, not from One. A 400 or 422 means your parameters do not match the schema, so re-read the knowledge and fix the field. A 401 or 403 means the connection needs re-authorizing, which no retry will fix. A 404 means the id is not on this account. A 429 means slow down. Never retry a write more than once: the first attempt may have landed.

Full catalog: https://www.withone.ai/knowledge/gong

Integration knowledge by One (withone.ai), licensed under One-Knowledge-1.0. Attribution must be preserved in derivative works.