dm-to-sales-pipeline

name	dm-to-sales-pipeline
description	Use when converting DM inquiries to sales. DMs = high-intent, often lead-gen.

DM to Sales Pipeline

DM pipeline: respond quickly, qualify, route to sales/product. DMs are highest-conversion inbound channel.

DM response best practices

1. Respond within 1 hour during business hours
2. Personalize — use their name, reference their content
3. Qualify quickly — what do they need?
4. Route appropriately — sales call, product link, support
5. Follow up if no reply — once, then drop
6. Save conversation history — context for future

DM workflow stages

1. Initial inquiry — they reach out
2. Qualification — what are they looking for?
3. Information sharing — pricing, demo, info
4. Decision — they decide to buy/not
5. Close — purchase, sign up, etc.
6. Follow up — onboarding, support

Common DM scenarios

1. Pricing inquiry: 'How much is X?'
2. Feature question: 'Does X do Y?'
3. Custom request: 'Can you customize X?'
4. Support need: 'I have an issue with X'
5. Partnership inquiry: 'I'm interested in...'
6. Compliment: 'Love your content!' (build relationship)

Where this fits in the X3 empire

DM-to-sales pipeline for CardPrepAI inbound.