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customer-360

Builds a full profile for a single Stripe customer -- subscriptions, LTV, invoice history, payment health, discounts, and churn risk. Use when the user asks about "this customer", "customer detail", "look up customer", "customer LTV", or gives a customer/email/sub ID. For whole-base segments, see customer-segmentation.

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appeeky/stripe-skills
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2026년 7월 19일 10:10
감지된 SKILL.md 언어
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SKILL.md
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name
customer-360
description
Builds a full profile for a single Stripe customer -- subscriptions, LTV, invoice history, payment health, discounts, and churn risk. Use when the user asks about "this customer", "customer detail", "look up customer", "customer LTV", or gives a customer/email/sub ID. For whole-base segments, see customer-segmentation.
metadata
{"version":"1.0.0"}
# Customer 360 ## Stripe MCP Setup Requires **Stripe MCP** (https://docs.stripe.com/mcp). `GetMcpTools` before `CallMcpTool`. Paginate all lists (`limit: 100`, `starting_after` while `has_more`). Amounts in **cents**. Read-only for audits; confirm before writes. ## Workflow 1. Resolve customer: `search_stripe_resources` by email, or `fetch_stripe_resources` by `cus_`/`sub_` id 2. Pull: - Customer object (created, currency, delinquent) - Subscriptions (status, plan, MRR, tenure) - Invoices (paid total = LTV proxy, open/uncollectible) - Default payment method (brand, funding, expiry) - Discounts / coupons ## Churn Risk Signals | Signal | Risk | |--------|------| | `delinquent: true` | High | | past_due sub | High | | prepaid/expiring card | Medium | | Long tenure, active | Low (protect) | ## Output Template ``` Customer 360 -- [email / cus_id] Tenure: [N months] | Status: [active/past_due] Lifetime paid: $[X] | Current MRR: $[Y] Payment: [brand last4, funding, exp] Churn risk: [Low/Med/High] -- [reason] Recent invoices: | Date | Amount | Status | Recommended action: [protect / recover / upsell] ``` Never print full card numbers or PII beyond last4 + country.
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