chatwoot-support

name	chatwoot-support
description	Customer support with Chatwoot
version	1.0.0
tags	["support","chat","customer-service","self-hosted"]

Chatwoot – Customer Support Platform

Chatwoot is an open-source customer engagement platform with live chat, email, social media, and API channel support.

• GitHub: github.com/chatwoot/chatwoot (22 000+ ⭐)
• License: MIT
• Security: GDPR compliant. No malware.

Environment Variables

Variable	Description
{{CHATWOOT_URL}}	Base URL
{{CHATWOOT_API_TOKEN}}	User or bot API access token

Usage Examples

List conversations

curl -s "{{CHATWOOT_URL}}/api/v1/accounts/<account_id>/conversations" \
  -H "api_access_token: {{CHATWOOT_API_TOKEN}}"

Send a message

curl -s -X POST "{{CHATWOOT_URL}}/api/v1/accounts/<account_id>/conversations/<conv_id>/messages" \
  -H "api_access_token: {{CHATWOOT_API_TOKEN}}" \
  -H "Content-Type: application/json" \
  -d '{"content": "Hello! How can I help?", "message_type": "outgoing"}'

AI Agent Tips

• Supports live chat widget, email, WhatsApp, Facebook, Twitter, and API.
• Bot integration via webhooks and API channels.
• Canned responses and automation rules for efficiency.
• Self-hosted for full data control — or use managed cloud.