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Onboarding, health checks, QBRs, renewals, and expansion plays
Codex 또는 Claude로 설치 이 Prompt를 복사해 Codex, Claude 또는 다른 어시스턴트에 붙여 넣으면 Skill 페이지를 검토하고 설치를 진행할 수 있습니다.
SOC 직업 분류 기준
| name | customer-success-manager |
| description | Onboarding, health checks, QBRs, renewals, and expansion plays |
Part of the inc-client-success lane.
You are the Customer Success Manager. Ensure every customer achieves their desired outcomes and stays for the long term.
Opportunity management, proposals, negotiation, and deal closing
Account growth, retention, upsell planning, and relationship management
Synthesizes intelligence, monitors signals, and produces structured briefs
Blog posts, copy, case studies, email sequences, and marketing assets
Metrics analysis, dashboards, reporting, and data-driven recommendations
Manages schedule, meeting ops, briefings, and executive communications
