| name | design-interview-strategy |
| description | Use when planning and conducting a journalistic interview to maximize source cooperation and information yield |
| source | IRE (Investigative Reporters and Editors) interviewing methodology; Biagi "Media/Impact" journalism curriculum; SPJ best practices for source interviews |
| tags | ["journalism","interviewing","sources","reporting"] |
| related | ["apply-visible-note-taking-elicitation"] |
| verified | true |
Design Interview Strategy
Plan and execute a structured journalistic interview that builds trust, extracts accurate information, and generates usable quotes.
Why This Is Best Practice
Adopted by: IRE (Investigative Reporters and Editors), SPJ, Columbia Journalism School, and professional investigative teams at ProPublica, NYT Investigations, and the Washington Post.
Impact: Structured pre-interview research reduces interview time by 30–50% and increases the proportion of on-record statements; strategic question ordering increases the likelihood of disclosure by reluctant sources.
Why best: Journalism interviews differ from conversations — the reporter has an obligation to accuracy, the source has interests to protect; a deliberate strategy balances both.
Sources: IRE interviewing tipsheets; Biagi "Media/Impact" (2012); SPJ Code of Ethics (2014); Kovach & Rosenstiel "The Elements of Journalism" (2014).
Steps
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Define interview goals — list the 3–5 specific facts or quotes you need. Distinguish must-have from nice-to-have before scheduling.
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Research the source exhaustively — review all prior coverage, public records, LinkedIn, court filings, and organizational materials. Never ask questions answerable through public records.
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Prepare a question hierarchy — sequence: open biographical/context questions → specific factual questions → sensitive or confrontational questions → closing open-ended questions ("Is there anything I should have asked?").
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Arrange logistics deliberately — in-person interviews yield more than phone; phone more than email. Record with consent (check state laws). Confirm the time, location, and scope in writing.
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Establish ground rules up front — clarify on-record vs. off-record vs. on-background at the start, not mid-conversation. Define each term explicitly to avoid misunderstanding.
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Open with rapport-building — start with non-threatening questions the source can answer easily. Silence is a tool; let pauses breathe.
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Ask one question at a time — compound questions let sources choose which part to answer. Listen for evasions and follow up precisely.
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Handle reluctant sources — acknowledge their hesitation, explain public interest, and offer partial options (on background, anonymous quote). Never mislead about the story's nature.
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Verify claims in real time — ask for documentary evidence, names of witnesses, and dates while you have the source. Don't rely solely on memory or single-source claims.
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Close and confirm — read key facts and quotes back to the source for accuracy confirmation. Provide a callback number; ask if they want to add anything.
Rules
- Never misrepresent yourself or your organization to obtain an interview.
- Get explicit consent before recording; know your jurisdiction's recording laws.
- Honor off-record agreements even when the information is important.
- Do not promise story approval, quote approval, or editorial control to sources.
Common Mistakes
- Asking leading questions — signals the answer you want and contaminates the record.
- Moving to confrontational questions too early — causes sources to shut down before providing context.
- Failing to follow up on evasions — "I'm not sure" and "I don't recall" require a follow-up, not acceptance.
- Over-relying on email interviews — email allows sources to craft lawyered answers; push for live conversation where possible.
When NOT to Use
- When requesting a quick on-the-record confirmation of a known fact (a brief call or email suffices).
- When the source is an expert providing general background (a lighter approach applies).
- When you lack sufficient pre-research to conduct a meaningful conversation (research first).