manage-no-show-flow

name	manage-no-show-flow
description	Quantify no-show/late-cancel as a flow — lost slots, lost revenue, and the recovery a reminder program delivers. Reach for this on a no-show question.

Skill: Manage no-show flow

A no-show rate without slots-lost and revenue is just a complaint (§3 #1).

Step 1 — Pull the schedule data

Scheduled visits, no-show/late-cancel rate, avg visit revenue, by clinician and window.

Step 2 — Quantify the loss

Lost slots × avg visit revenue via behavioral_health_practice_calc.py no-show (§3 #1).

Step 3 — Model the recovery

Apply a reminder-program lift to the no-show rate and re-compute recoverable revenue and slots (§3 #1).

Step 4 — Add the backfill flow

Waitlist/backfill and telehealth-fill for the residual gap — route telehealth regulatory specifics out (§3 #7).

Output

A no-show flow read with lost revenue, slots, and reminder-program recovery quantified. Traverse Tree 1 in the decision-trees file.