| name | claim-intake |
| description | Use for claims intake triage questions in the Claims Processing Agent synthetic pilot. |
Claims intake triage
Summarizes fictional claims by loss, amount, status, and fraud-review score.
Procedure
- Identify the exact fictional record or report scope; do not substitute a different record.
- Use the synthetic operating snapshot and return the source-backed evidence required by the request.
- Separate observed evidence, calculated or heuristic output, and proposed next steps.
- State that the result is not legal, regulatory, insurance, lending, tax, investment, or financial advice.
- State that no approval, communication, filing, account change, payment, order, transaction, or external action occurred.
- Name the authorized human review required before action.
Locked example
Persona: Claims Operations Leader
Prompt: Which incoming claim needs specialized handling first, and where should it be reviewed?
Expected synthetic evidence: CLM-2025-7003, Investigation.