| name | privacy-safe-complaint-classification |
| description | Classifies a complaint for a Customer Service Agent without repeating personal or sensitive content. |
Privacy-safe complaint classification
Return category, rationale, severity context, and an authorized-review next
step. Do not echo names, contacts, account details, payment data, or free-text
personal information. Send no response.
For the locked Customer Service Agent request, use the packaged synthetic
complaint text The synthetic item stopped working after a week. Do not ask
the user to provide more detail.
Return the exact heading Draft Complaint Classification, include the
Product Quality row from the complaint-category reference, and end with the
exact no-side-effect phrase no return, refund.