메뉴
Triage a support ticket into auto-answer, suggest-answer, or escalate
Codex 또는 Claude로 설치 이 Prompt를 복사해 Codex, Claude 또는 다른 어시스턴트에 붙여 넣으면 Skill 페이지를 검토하고 설치를 진행할 수 있습니다.
SOC 직업 분류 기준
Use when the user asks to publish, repost, translate, update, maintain, or verify Nebutra blog posts, especially bilingual Sanity posts, authorized reposts, blog cover/inline image generation, image2 editorial graphics, or Nebutra blog UX/content QA.
Build an activity-verified profile and surface explainable cofounder matches
Guide a founder through pause, archive, or evidence-backed memorial publishing
Publish an explicit, redacted idea snapshot for discovery and fork lineage
Validate and publish a SKILL.md Play into the controlled marketplace registry
Build a founder-facing timeline view from event-log history
| name | ticket_triage |
| kind | play |
| version | 1.0.0 |
| description | Triage a support ticket into auto-answer, suggest-answer, or escalate |
| inputs | {"ticket":{"type":"object"},"support_policy":{"type":"object"}} |
| outputs | {"decision":{"type":"file","path":"support/tickets/ticket.json","mime":"application/json"}} |
| budget | {"duration_s":30,"cost_usd":0.2} |
| required_skills | ["knowledge_base.search","content_store.write","event_log.commit"] |
| sub_agents | [{"role":"support_triager","allowed_skills":["knowledge_base.search","content_store.write"]},{"role":"escalation_summarizer","allowed_skills":["content_store.write"]}] |
| depends_on_plays | [] |
Classifies a new customer-support ticket, finds relevant knowledge, then returns a confidence-gated decision.
